Customer Reviews (22)
CAROL DIA
Genoa sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The leather is soft and overall very comfortable”
Mar 14, 2025
Angelbert Casido
“Glad to hear you're enjoying your Genoa sofa! Enjoy the comfort!”
PHYLLIS BURSE
Tburse Burse
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice good leather”
Feb 20, 2025
Johnny Pael
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ALICIA ERVIN
Gorgeous dofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful set.”
Feb 11, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SAMUEL APLNTE
Love the leather material n comfort
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great deal for this sofa”
Nov 12, 2024
Ace Bocanegra
“Hi, Samuel!”
LORRETTA HARNESS
Genoa sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This couch is firm yet so comfy and the leather is so soft.”
Nov 12, 2024
Ace Bocanegra
“Hi, Lorretta!”
VICTOR RAMIREZ
Nice
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“A+++++++++++++++++++++++++++++++++++++”
Oct 28, 2024
Glory Segocio
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TERRY WOOD
Perfect
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It looks amazing and it's very good quality but i will need to "break it in" all cushions are a bit stiff upon arrival - I will eat some more potatoes and we will correct that minor issue ❤️®️”
Jul 28, 2024
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
CATHY ROBBINS
Nice
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Nice sofa. High enough for the robot sweeper to get under. I did have to add wide velcro strips to kee the cushions from sliding. It worked well.”
Jun 28, 2024
Ian Frederick Flores
“Thank you for taking the time to share your feedback on the Genoa Sofa. We appreciate your honest review and are pleased to hear that you're generally satisfied with your purchase. Your feedback is invaluable to us as we continually strive to enhance our products and customer satisfaction. Thank you again for choosing Ashley.”
Geoff and Judy Wilson
Very happy with our Genoa collection!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We purchased the Genoa collection from Ashley's and are thrilled with the furniture! We bought 2 chairs, ottoman, and sofa. The furniture is very soft, comfortable and durable, looks great in the room. I am happy to say from the minute we walked into the store and were greeted by our salesman to the delivery we had a great experience.”
Feb 21, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Edward Hoopes
Excellent workmanship
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So far so good. Just got the couch and loveseat and am very happy with the quality.”
Feb 04, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Kay Robart
Great couch but a suggestion
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I bought this couch in slate from Furniture World SW. I love it. It's nice looking and comfortable, and it's high up enough for us older people to get up from it. I do have a suggestion. Because of the slick leather, the cushions slip forward very easily and I am always having to push them back into the couch. If you put a strip of Velcro on the back of the cushions and on the inside back of the couch, this would take care of that problem. We also bought the chair, and it doesn't have the same problem, probably because the cushion is larger.”
Jan 15, 2024
Jamarai Moore
“We appreciate your feedback! We are happy to know you are satisfied with your product. Thank you for being a valued member of Ashley!”
Regina Wilson
Defective
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Beautiful sofa with nice leather but the crease on seats and back cushions don’t bounce back after use.”
Dec 30, 2023
Manish Giri
“Hello Regina Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We request you please refer to your email inbox or spam for an email from Ashley. Thank you, Review team”
Donna Ripic
sharp looking
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“nice firm couch. the cushions do not sag. only negative, the botton cushions are not secure. hence, I'm always pushing them back in place. maybe i can find some commercial grade velcro to use. I still recommend.”
Oct 21, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Comfortable sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this sofa so far. Got plenty of compliments from everyone. Very comfortable and love the high back.”
Aug 25, 2023
Satyam Sharma
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DENISE BRUTON
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Apr 10, 2025
AMANDA HUTCHINS
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Apr 24, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Renell McKiver
style comfort elegance
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I’ve had the sofa for a couple of months. I love that I can get up from it easily. I no longer fall asleep in my living room. I’m able to read and meet with my friends. It is great”
Apr 30, 2025
KIM CHARLES
Beautiful sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful sofa. Fits very nicely in my family room.”
May 06, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LIZBETH GONZALEZ
Genoa sofas
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great material and comfortable seats!”
Jun 30, 2025
WENDY SEELIGWALKER
Genoa couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it. I like the off white: beige color. It’s firm but comfortable.”
Oct 06, 2025
CARMEN GILLMAN
Frenchie Comfort
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love the color and comfort. So easy to wipe clean when one has pets.”
Oct 09, 2025
SHEILA GUILLAUME
If you need a good leather, do not
⭐ ⭐ ☆ ☆ ☆ (2/5)
“The couch is not real leather, plus I noticed a scratch after the delivery. Ashley is a heck to return. Waited money”
Oct 17, 2025