Customer Reviews (23)
Laura Turlington
Very hard loveseat
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I got the couch and the loveseat. The couch is comfortable but for some reason the loveseat is hard as a rock. Might as well be sitting on a wooden bench. I’m disappointed as I tried the couch in the store before purchasing. Would give more stars because it does look nice but comfort overrides that.”
Oct 22, 2025
ALBERTINA COSBY
Great loveseat and delivery!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great quality love seat for the price! Very comfortable and nice material. Pretty much looks just as shown. We have it against a wall and doesn’t need much clearance at all to recline. Delivery guys were awesome-set it up quickly and carefully and made sure we were satisfied before leaving.”
Nov 11, 2024
Ed Hadassah Kong
“Thank you so much for your detailed feedback, Albertina! We're thrilled to hear that you're enjoying the comfort, quality, and material of your love seat, and that it fits perfectly in your space. We're also glad the delivery team provided excellent service.”
RAYMOND BURKE
Happy Customer
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Dealing with Ashley has been a wonderful experience. We love our two recliners and love seat. We had a slight problem with one recliner and Ashley immediately rectified the problem. They definitely put the customer first.”
May 10, 2024
Mikee Singco
“We're delighted to hear that you've had such a wonderful experience with Ashley! Providing exceptional service and ensuring customer satisfaction are top priorities for us, so it's fantastic to know that any issues with your recliner were promptly resolved to your satisfaction. We're thrilled that you're enjoying your two recliners and loveseat, and we truly appreciate your kind words. Thank you for choosing us for your comfort needs, Raymond!”
AMANDA LOPEZGONZALEZ
Perfect but damage
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I love it but part of it was damaged”
Feb 20, 2024
Jason Davis
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, we will review and send you an email with your order status. If you do not see an email from us in your inbox, please check your spam/junk folder. Thank you for choosing Ashley! We hope to speak with you soon.”
Cindy Houck
Occassional Use Over 2 Years
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I have had this loveseatand the matching recliner in my vacation home for just over two years now. I had to sent the first recliner back because of defects in the footrest. The feature I like for me is the nice is the appearance and the nice firm cushion that should not sag over time. The down side is it is very, very heavy if you need to move it, there are occassional strings to pull from the fabric and the footrest should be sturdier. Also, it would be nice if the reclining controls were a little higher up to make them easier to reach when you are sitting in the loveseat.”
Dec 31, 2023
Joseph Gibbs
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
JAMES BOYD
Disappointed
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Fabric does not seem to be of good quality. It is fraying and we have even covered it to minimize this. Also, the cushions seem of poor quality. Notice the gaping in the photo. Unfortunate”
Apr 17, 2023
Vikas Yadav
“Hello James, Please accept our sincerest apologies. This is not the experience we strive to provide our customers and we would like to assist you further. Would you be able to send us an email to Reviewfeedback@ashleyfurniture.com with the purchaser’s name, order number, email, and phone number along with the City and State the store is located in if this was placed in store? Thank you.”
JEANNE FRANKLIN
Great Purchase!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my Ashley loveseat! The upholstery is beautiful, the cushions are firm (which is what I need), and it operates very smoothly.”
Apr 01, 2023
Anjali Parmar
“Hello, Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any assistance at 866-436-3393. Thank You, Review Team. ”
PATRICIA SOUCY
Loveseat
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I like that the seat is shorter than most because I’m on the short side. I think the quality could be better. The padding on the armrests seems flimsy. I don’t think it will hold up very long.”
Jan 19, 2023
Julie Allen
“Thank you for your feedback. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
JAN TOULON
Love this live seat recliner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is a wonderful piece of furniture that spend a great deal of time both lying down and sitting in. I have circulation problems and back issues so I need to change positions often. This is perfect for that and stylish too. It can be flush with the wall and either side reclines .When I need to I can lie with my feet up too!”
Jan 14, 2023
Jasvindra Kaur
“Hello, Thanks for sharing your valuable feedback with us, We are pleased to know that you like the item. We will love to assist you if you have any other questions please contact us at :800-240-3440. Thank you, Social Customer care, Review Team ”
BEVERLY PILKEY
Neutral large comfy beautiful piece of furniture.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the basket weave white with muted beige ultra soft material and cushioning. This a very comfortable piece. Gorgeous.”
Jan 14, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ANTOINETTE WARD
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it, didn’t have any issues”
Dec 27, 2022
MARY MCELROY
Great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it so far.”
Nov 28, 2022
Nitin Sharma
“Thank you for your review. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team”
MELISSA KROLL
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely love my new recliner loveseat! Delivery guys were prompt and courteous. Loveseat material is good quality. Cushions are firm & have good support, which I like. You won’t sink into this loveseat and have any struggles getting out.”
Sep 07, 2022
RENE ANGEL
Spend more and get a better product
⭐ ☆ ☆ ☆ ☆ (1/5)
“Very cheap feeling after initial break in , pops cracks and squeaks when using recliner, was meant for smaller people.”
Sep 01, 2022
Sachin Singh
“Thank you for your review. We see that a customer service representative has already been assisting you. Please let us know if you need any further assistance at 800-240-3440.”
FELIX. E CERPA SR
Comfortable said everything.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable”
Aug 08, 2022
CHARLES OWENS
Not happy at all
⭐ ☆ ☆ ☆ ☆ (1/5)
“Reclined it flat = all the way out for the first time and the foot stool wouldn’t retract! I had to get off the recliner while it was in full recliner and manually push foot stool down while using auto switch! Not impressed at all!”
Apr 19, 2022
DIANE CASSO
Perfect for TV and Relaxing
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I have a small apartment and wanted comfort and style. This sofa fit the bill for me! Love the wide comfy armrests as well.”
Oct 07, 2021
STEVEN BROWNELL
Great purchase! Very happy!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love, love, love this Beaconfield Power Reclining Loveseat. Have put it in our office/TV room. It fits perfectly, not crowding office furniture. Love the firmness and easy reclining. It also looks great, lightening up the room.”
Sep 30, 2021
Manuel De La Rosa
“Thank you for your feedback on your Loveseat and we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer.”
Kelly Eiserman
Durable fabric, but noisy!
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“This couch looks good, and the fabric feels durable. It is extremely firm when you get it, but I can already feel it getting more comfortable. My concern is how noisy it is! You can hear squeaking springs with movement, and the one arm rest/side makes terrible noice every time you lean up against it (or put your arm on it.)”
Jul 15, 2021
JEANIE LIM
Great service GREAT product
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this loveseat recliner so comfortable and looks awesome in my livingroom. Had so many compliments on it”
Jun 28, 2021
JUDITH MALPASS
Satisfied,, but not truly happy.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“This is a well-built piece of furniture for the price & the motor is very quiet. If you are looking for something soft to sink down into,, this is not for you. It is very firm,,, & the upholstery is rather rough. I have two soft throws on it to sit on, to make it soft.”
Jun 01, 2021
JULIA CAUSEY
Beaconfield Power Reclining Loveseat
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“All is good I wrote a review on the sofa. the same applies with the loceseat!t”
May 24, 2021
Charmaine Allen
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Nov 30, 2025