Customer Reviews (7)
MATELDA NAZARYAN
Horrible service
⭐ ☆ ☆ ☆ ☆ (1/5)
“Horrible service.”
Mar 26, 2025
TAMMY RAY
Elissa chaise sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very roomy and super comfy. Love the textured look and material. Well made and sturdy.”
Mar 08, 2025
Ace Bocanegra
“Thank you for your fantastic review! We’re so happy to hear that the Elissa chaise sofa is roomy, comfy, and exactly what you were hoping for. It’s great to know that the textured look and material are just right, and that it’s well-made and sturdy. We appreciate your feedback and are thrilled you're enjoying your new sofa!”
JANNEL PURSE
Cloud Like
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love the couch so far! The cushions are soft, fluffy, and look like clouds.”
Mar 02, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
BREANN SHANK
Chaise, couch, and ottoman
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Couch is very comfortable. Ottoman came with a few stains. One of the delivery guys did attempt to clean it. Would be helpful to include directions on how to put the feet on the couch”
Oct 01, 2024
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
ALLISON BULTMAN
Overall a good purchase
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Overall the quality of the couch is great! It's very comfortable, and the fabric seems like it's high quality. The only downside is the legs on the couch are a very cheap looking plastic. Does not match the overall aesthetic of the couch. Thankfully, if you have carpet, the legs are mostly covered. The legs are also difficult to install - the instructions say there are holes started for the screws to go into, however there are no holes, so you have to measure where to screw the legs in.”
Sep 03, 2024
JIM KENDRICK
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Aug 15, 2025
SARAH ELUM
So comfortable!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This couch is very well built and extremely comfortable. Well worth the price. My only complaint is that the cushions smoosh down on one side rather than evenly.”
Nov 17, 2025