Customer Reviews (4)
DORIS HILL
GREAT QUALITY
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I truly love it. Great quality, Keep up the good work.”
May 03, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KATHRYN DOMBROWSKI
Beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this big comfortable chair in my living room. It’s so nice coming home from work for a nice soft, sit down.”
Jul 23, 2024
Paolo Martin Bermillo
“Thank you so much for your positive feedback! At Ashley, we're thrilled to hear that you love the Partymate Recliner and find it beautiful and comfortable. Your satisfaction is our priority, and we're committed to providing styles that enhance your home environment. We understand the importance of relaxation after a long day, and we're delighted that our chair provides that comfort for you. Thank you for choosing Ashley—we look forward to continuing to serve you and helping you create a cozy and inviting home!”
Paolo Martin Bermillo
“Thank you so much for your positive feedback! At Ashley, we're thrilled to hear that you love the Partymate Recliner and find it beautiful and comfortable. Your satisfaction is our priority, and we're committed to providing styles that enhance your home environment. We understand the importance of relaxation after a long day, and we're delighted that our chair provides that comfort for you. Thank you for choosing Ashley—we look forward to continuing to serve you and helping you create a cozy and inviting home!”
CATHLEEN MCALLISTER
Steals your money with no recourse!!
⭐ ☆ ☆ ☆ ☆ (1/5)
“Falls backwards when set back. I have fallen twice. The footrest does not stay down . Very unsafe and I have not been allowed an exchange or refund. Just given the run around.!!!”
May 25, 2025
Ian Frederick Flores
“We're truly sorry to hear about your experience and appreciate you bringing this to our attention. It’s clear that we fell short of your expectations, and I understand how frustrating this must be. Your feedback is important to us, and we are committed to addressing the issues you’ve raised. Please reach out to us directly and send us an email at solutions@ashleyfurniture.com with the subject line state, “Attention IF” with a copy of your receipt so we can work towards a resolution.”
RANDY ARNOLD
Poor customer service
⭐ ☆ ☆ ☆ ☆ (1/5)
“The recliner arrived and was smaller than expected and too firm. I called and emailed about returning it, or for an exchange to more suitable chair and was told Ashley has a no return policy. I feel I was treated very poorly and I’m very very disappointed. This was not my first purchase, but will be my last. Myself, family, or friends will never buy anything from Ashley again. Hopefully the unsuspecting public sees this. Buyer’s beware customer service is terrible..”
Sep 04, 2025