Customer Reviews (28)
JALLING JACK AND RUTH
Very unhappy
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Don't feel it is made well, the 3 cushions in back do not match up with each. Looking at it from one end to other looks bad.”
Feb 11, 2021
KIM CROMAR
Nice
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice, perfect for what we needed.”
Aug 18, 2024
Mikee Singco
“Thank you for your feedback, Kim! We’re glad to hear that the reclining sofa is perfect for your needs. We appreciate you choosing Ashley Furniture for your needs, and we look forward to serving you again in the future.”
RACHEL DAZA
I love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it! Super comfortable, pillow top recliner! Perfect for lying back and relaxing after a stressful days of work. Just what I was looking for! Very happy with my purchase bought at a very reasonable price”
May 19, 2023
Sachin Singh
“Thank you for your feedback. Please contact customer service for further assistance at 866-436-3393. Social Customer care, Review Team”
JT TENNISON
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love them and look great. Crew did well on the delivery as well.”
Dec 21, 2022
Andrea Mccormick
Decent for the price point
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“So far this is a decently comfortable sofa. We bought both the sofa and the loveseat. Both manual recline in Bark. We did not pay to have the furniture moved or set up. Both come wrapped in plastic and have cardboard underneath. Which it took a few minutes to unwrap but definitely not with $250 to have the delivery drivers unwrap it. The furniture is already ready to go. The loveseat is a lot heavier than the sofa.
Overall they look nice. I am still not a fan of the loveseat at all. If we had the room, I would have gone with two sofas. I have no use for the console or cup holders. If they had an option without it would be a better piece of furniture.
The set appear to be a decent quality. We will see how long it holds up for. We have two dogs and three kids so time will tell.
If you like the look of leatherish material. The price point is fair. I would have much rather gone with real leather but this was a much lower price point. They do offer percentage off coupons and I would try to get one to use with this set.”
Nov 06, 2022
Julie Allen
“Thank you for your feedback. Please let us know if you need any further assistance at 866-436-3393. Thank you, Corporate Customer Care, Review Team ”
STEPHANIE ROYTEK
terrible quality
⭐ ☆ ☆ ☆ ☆ (1/5)
“Made so cheap I don't even feel comfortable utilizing it in my home.”
Aug 16, 2022
Vikas Yadav
“Thank you for your feedback please check your email spam/ junk folder for an update. Thank you, Social Customer care, Review Team ”
BRANDON ENNIS
Pretty good couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Thoughts after a few weeks here with the couch. Firm, yet soft enough to not make your rump or back hurt. Break in period was less than a week for a few hours of sitting everyday. Overall pleased with the purchase so far.”
Jul 05, 2022
Anjali Parmar
“Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any further assistance at ReviewFeedback@Ashleyfurniture.com. ”
DIANA VELEZ
Great Reclining Set
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great reclining sofa set we live it!”
Jun 04, 2022
Sachin Singh
“Thank you for your review and if you have any questions please reach out to us at ReviewFeedback@ashleyfurniture.com”
DEBRA ADAMSON
Great Job.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Ashley McDonoughs team did a great job assisting us with our replacement items. Eric and Bree rocked.”
Mar 21, 2022
DANIEL FREDERICK
Nice couch
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“One side makes a weird snapping noise when reclining back but otherwise a nice couch”
Feb 26, 2022
BRYAN LESNIEWSKI
Great Purchase!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love them they are really comfortable and look really nice.”
Jun 01, 2020
GWENDOLYN SMITH
Reclining sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The sofa is beautiful, sturdy and comfortable. We love it!”
May 28, 2020
HARLI BEXTEN
Great couches
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfy and look great in my living room! Got these on sale and love these for what I paid!!!”
May 20, 2020
KRISTEN CARTER
Great purchase for not a lot of money
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The couch is great. I was nervous buying it without trying it out first. It is really firm, so hopefully it will hold its shape for a while and not sink in like other couches have in the past. The fabric is smooth and comfortable.”
May 13, 2020
VANESSA FATUR
Boxberg Reclining Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Our family needed a new couch. This is during the social distancing where stores are closed and we could only “shop” online for furniture. My husband was more hesitant to order online before seeing the couch in person. Our old couch was beat- springs coming up the bottom, the dog chewed one of the arms, and two kids later- we needed a new one and the Boxberg was a great price that we couldn’t pass up! It is a Great couch! Looks just like it does in the picture. Extremely comfortable to recline in. Durable and study. Easy to put together. My husband put it together on his own.
Also, the delivery men were wonderful. They couldn’t deliver it inside the house which was fine but they were able to put it on my porch for me. I have a very narrow driveway and they couldn’t get their truck up the driveway and they carried the couch up. Very kind and helpful men and offered to put it on the porch for me. Great couch and great service. Couldn’t ask for more or better service during this time”
May 08, 2020
KRISTEN HIRSCH
Inexpensive, comfortable, easy to clean (we have 5 pets).
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“When our old couch gave out, my 8-yr-old encouraged me to look for a reclining sofa. The price point on this model had me surprised and concerned, but we have had it for 2 weeks now and the whole family loves it.”
May 07, 2020
BRUCE JENSEN
You need this!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love our new livingroom. Thank you.”
May 06, 2020
DEBRA GIRARDI
Well made
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it! It’s very comfy, but not sure I like the fabric”
May 02, 2020
KAYLEIGH FOLEY
Great couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We were in dire need of a new couch and specifically wanted a reclining couch and I'm so glad I went with this one! Super comfy! We are couch sleepers and this couch doesnt get hot when slept on or sat on for long periods of time. The reclining is a little aggressive, so once you pull the lever be ready! But overall I cant wait to buy the rest of the living room set”
Apr 29, 2020
YADA HOLTON
Nice & Comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Doing this stay at home time, I have been taking care of elderly ill father. Well, he fell off my old couch and his pride would not allow me to help him off the floor.
So,I BEGAN shopping online to find a SOFA I COULD AFFORD!
I found something at Ashley that would be affordable and comfortable for me & my dad. I went though a lot with Ashley but I finally got my sofa.When it was delivered I just Cried with joy and relief.”
Apr 23, 2020
ADELINA PEREZ
super comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“super comfortable. perfect size for my not large but not small space.”
Apr 21, 2020
YVONNE TOWNSEND
Great deal for a comfortable couch.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I was excited for this reclining couch. I bought the couch and the recliner both were as expected. Comfortable right out the box. I was able to get it a great price as well. I am very pleased with this purchase.”
Apr 20, 2020
KATHY MIDDLECOOP
very nice couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We moved into our new house and we purchased this couch for our great room. It look great and it is very comfortable.”
Apr 14, 2020
Ron Remley
Worst Sofa I've Ever Owned
⭐ ☆ ☆ ☆ ☆ (1/5)
“I would not recommend this sofa if you have pets or like to snuggle in a blanket on the couch. Everything sticks to it. I use a lint roller to clean it off. Now there are these whisker type fibers all over it. I hate this couch.”
Mar 17, 2020
Robert Stevenson
Lot of Money for Mid-Range Quality
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The sofa looks awesome. It's true to color. But... the fabric (soft and luxurious) starts showing wear after just a week (shows where a person was sitting). The cushion is nice, but not for long periods of sitting (puts my posterior to sleep... pins and needles) Much of the framing is made out of fiberboard. When a person reclines or returns to the sitting position, there is a loud THUMP when part of the recliner hits the floor. It is extremely annoying and super unacceptable for an item that costs this much. I was wanting a high quality piece of furniture that would last many years, but this is a typical "disposable" piece of furniture you could get at a garage sale. I'm disappointed to say the least.”
Mar 03, 2020
Dennis Dennis
Great purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We bought this sofa about a year ago, in the teak color, and absolutely love it. It is a pretty firm cushioned sofa and that is what we like. The fabric is durable, kind of suede type, and has withstood the riggers of our children’s abuse of furniture. It also cleans well. We would recommend it.”
Feb 25, 2020
JAMES VAN RIPER
Great Deal
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Good looking, comfortable, and reasonably priced.”
Jan 27, 2020
JAIR DE SOUZA
Delightful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very good and wonderful sofa”
Jan 02, 2020