Customer Reviews (21)
Selena Bolden
A couple of draw backs.. for me
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Love the sofa/Love seat. However, I didn't realize i couldn't take the pillows off the back of the couch. I like to do that sometimes when I'm laying on the couch just so I could have extra room. I Also don't like the fact that it leaves an imprint when you've gotten up from sitting (moreso happens when im wearing jeans) or if I decide to sit on one leg.”
Apr 04, 2025
MIRANDA BROWN
Great first couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The description and photos were exactly as it was described. I went in store to make sure this is the one I wanted and it was! This is a good option if you wanted oversized seats but could not find one in your budget (this isn't technically oversized dimensions, but it is pretty roomy on the seat). This is a great first couch to have in your first home!”
Feb 12, 2025
Johnny Pael
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SHEILA BRASHIER
Sofa
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It’s nice, however, the seat cushions are a little stiff”
Aug 05, 2024
Diza Dagunan
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you. You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
MELISSA ASHLEY
Beautiful Couch and matching Loveseat
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love my new couch and loveseat. They are firm, yet comfortable and absolutely beautiful in my living room. Kumar was my sales associate and he was very informative and helpful with everything. I went back and bought 8 dining room chairs from him too.”
Jul 31, 2024
Diza Dagunan
“Thank you for your wonderful feedback, Melissa! We’re delighted to hear that you love your new couch and loveseat, and that they look beautiful in your living room while providing the perfect blend of firmness and comfort. We’re also thrilled that Kumar was able to assist you so well and help you with your dining room chairs purchase. If you need any further assistance or have additional questions, please don’t hesitate to reach out. Enjoy your new furniture!”
PAUL ROGERS
Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love, love, love this sofa. Perfect color, soft material and very comfortable. Delivery guys were professional and quick. Very great experience.”
Jul 21, 2024
Mikee Singco
“Thank you so much for sharing your love for the sofa! We're thrilled to hear that you're enjoying it and that it meets your expectations with its perfect color, soft material, and comfort. Thank you for choosing us for your furniture needs, Paul!”
Billy Howard
Overall good.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“This couch is beautiful. It is “sturdy” yet comfortable. The only issue I have with it is part of the fabric on the couch doesn’t cover the structure underneath. It appears that the fabric wasn’t measured correctly or it was t pulled tight enough. The other sides have the fabric wrapped under and stitched where this side does not.”
Jul 05, 2024
Ian Frederick Flores
“Thank you for taking the time to share your feedback on the Padova Sofa. We appreciate your honest review and are pleased to hear that you're generally satisfied with your purchase. Your feedback is invaluable to us as we continually strive to enhance our products and customer satisfaction. Thank you again for choosing Ashley.”
TONYA BOWMAN
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful sofa.”
Jul 01, 2024
Diza Dagunan
“Hello Tonya. Thank you for your feedback! We're pleased to hear that you find the sofa beautiful. If you have any questions or need further assistance, please feel free to reach out. Enjoy your new sofa!”
MONICA HENDREE
Beautiful Elegance
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this sofa. So soft yet very supportive. So light. Brightens up the room”
May 15, 2024
Diza Dagunan
“Thank you for your kind words! We're delighted to hear that you love the sofa and find it both soft and supportive. It's great to know that its lightness and bright design have brightened up your room. Enjoy your new space!”
SYLVIA BENCEBI
Comfort!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful and soft!”
May 04, 2024
Mikee Singco
“Thank you for your feedback, Sylvia! We're thrilled to hear that you find our product beautiful and soft. Thank you for choosing our product, and we're delighted to have you as a satisfied customer.”
Melissa Hahn
Great purchase.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love my sofa!”
Apr 19, 2024
Jamarai Moore
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Sandy Bloomer
Padova Sofa & Awesome Salesman & Manager
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Purchased this sofa today at the Fremont store and James(salesperson) & Devin(Manager) were the best! Love this sofa! Bright, modern & comfortable. This location is the best! Large selection of furniture compared to the San Jose store.”
Jan 21, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
FATUMA YUSUF
Amazing
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Super quality,comfortable and very nice design”
Jan 15, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JUNE VIGEN
White Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Excellent craftsmanship, great quality. Love the colors and the size.”
Jan 12, 2024
Jamarai Moore
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JIMMY SINGH
Bad service
⭐ ☆ ☆ ☆ ☆ (1/5)
“Not happy with the service recieved, definately not happy with the store manager that helped me at the Bellingham Ashley Store. She had an attitude and was not helpful at all. I will not be shopping at Ashley again”
Apr 21, 2025
KEWEN WANG
Damaged assembled sofa, no buy
⭐ ☆ ☆ ☆ ☆ (1/5)
“They delivered damaged assembled sofa and refused return. Replacement is not guaranteed. Customer service has 72 business hours response time to evaluate replace it or not.”
Jun 17, 2025
MANOJ CMITRE
Nice sofa and loveseat
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Nice couch for our living room”
Jun 09, 2025
RAMONA ROMERO
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“”
Aug 19, 2025
CONNIE GREENE
Clean look and Comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love the look of it. Brightens up my whole room. Size is just right - not too big but plenty of room for 3 adults to sit or one person to lay. Seast cushions have plenty of support and depth is good even for a short person like myself. I added wood footings to it versus the plastic ones that came with it and makes it look more upscale.”
Sep 20, 2025
RON HAVEN
New Sofa and Love Seat
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very pleased with our purchase. Sofa is so comfortable, but so far, holds its shape. Looks great in our home. We would recommend Ashley to others who are looking for a great purchase on new furniture. All this and the service was amazing. Thank you Phillip!”
Aug 22, 2025
ianet deschamps
Elegant sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Elegant sofa.. just what we needed.. it enhances our living room”
Dec 06, 2025
Dustain Dauthier
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Awesome sofa! We Love It !
but the white glove delivery not so much
We are on week two of no response from thier customer service care team that we sent about 30 to 40 photos of it in the truck no cover WHITE FURNITURE hoping they make it right We don't really care for the grease spots and hand prints just doesn't go”
Dec 07, 2025