Customer Reviews (20)
KAREN GILLEN
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Apr 10, 2025
Diza Dagunan
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
COURTNEY STULL
Deep, comfy couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this couch! The perfect size and very comfortable. It was just what I was looking for.”
Aug 11, 2024
Mikee Singco
“Thank you for your wonderful feedback, Courtney! We’re so glad to hear that you love your new couch and find it to be the perfect size and very comfortable. It’s great to know it’s exactly what you were looking for!”
LANA UPHOLD
GOOD QUALITY
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“IT'S BEAUTFUL IN MY LIVING ROOM”
Jun 18, 2024
Tyronne Diputado
“Thank you for your feedback! We're delighted to hear that the item looks beautiful in your living room and meets your expectations for quality. At Ashley, we aim to provide stylish and functional furniture that enhances your home's ambiance. Your satisfaction means a lot to us, and we appreciate you being a valued Ashley customer.”
MARTINSON OWUSU
Perfect Furniture
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Exactly what I was looking! Perfect”
Apr 30, 2024
Mikee Singco
“We're thrilled to hear that our product is exactly what you were looking for and that it's perfect for your needs! Your satisfaction is our top priority, and we're delighted that our product meets your expectations, Martinson. We can't wait to welcome you back for your future furniture needs!”
DIANE BARRILLEAUX
Just what I was looking for!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this sofa! Very comfortable and firm. It looks very elegant, but also warm.”
Apr 23, 2024
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MART ANN TRUJILLO
Velerano Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So happy with this couch it’s firm cushions show for long lasting and very comfortable fabric so soft too 😊 the color is cream with multiple beige tannish shades shows expensive 🤩”
Apr 13, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MERDEC MARIA ANGELO
Furniture Review
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The furniture itself is very nice. However, some of the seaming underneath the cushions are not tacked down all the way.”
Mar 26, 2024
Katie Hand
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
RACHEL GANIOUS
Valerano Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The sofa more than met my expectations and the measurements were right on point.”
Mar 26, 2024
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ALICIA HARMON
Happy customers
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Sofa is perfect for us. My husband is 6’4” and has trouble finding furniture that is comfortable. He can lay on the sofa comfortably. It is so comfortable we love it!”
Mar 16, 2024
Manish Giri
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
BARBARA WILSON
Love this couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this couch. I love the color and it looks good in my living room.”
Feb 23, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CARLOS ESQUEDA
Happy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It's beautiful, goes good in our living room.”
Jan 27, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JUDY CASTRO
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it love it Love it”
Nov 14, 2023
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Ju Allen
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MARGARET BRODT
Perfect fit!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Lovely sofa and loveseat! Super comfy and looks fabulous in our den area.”
Aug 06, 2023
Ju Allen
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
Anna Marshall
Amazingly comfortable, base of couch is sagging and about to touch the floor
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I adore this couch - SO comfortable! Very deep to make you feel small and perfect for taking naps on. Friends and family always adore it. However, the middle of our couch is sagging, nearly touching the floor. It is such a disappointment, I wanted to buy a couch that would last me 10-15 years, but after only 2 years it started sagging. I thought Ashley Furniture was higher quality than this.”
Jul 22, 2023
Prabhjot Prabhjot
“Thank you for the response. Please accept our sincerest apologies! Please let us know if you need any assistance at Reviewfeedback@ashleyfurntiure.com. Thank you, Review Team”
JEANINE MCGEE
Delivery poor. Tore fabric.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Really like the sofa/loveseat. However it was damaged by deliverers on Saturday May31, coming through the door. He called customer service and I was supposed to get a call on Monday. Now Thursday; Still no call. I will call the store but they have an attitude about ordering on line and asking for information.”
Jun 05, 2025
Connie Wells
Great photo for the money!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I’ve only had this sofa for a few days but I love it so far. It’s firm with great back support and it’s high enough so that it is easy to get out of. For the price it can’t be beat. I bought the white color and it’s really pretty. I’ll update the review in a few months after we can assess the quality of it, but for this price I’m happy if it lasts a few years.”
Jul 05, 2025
CHRISTINE CROCKER
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The sofa is a great combination of classy and comfortable!”
Jul 07, 2025
Teresa Madsen
LOVE My New Sofa, Loveseat & Ottoman!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Gorgeous sofa and loveseat! Looks very expensive, and is really comfortable. A huge plus is you can flip the seat cushions so they wear evenly. I couldn;t be happier!”
Aug 05, 2025
ONEIDA GUTIERREZ
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jul 24, 2025
BRIZA LUCERO
Not impressed
⭐ ☆ ☆ ☆ ☆ (1/5)
“My couch got here ripped , it’s been 3 weeks and still haven’t received my new one. No one replies to my emails horrible customer service”
Sep 18, 2025