Customer Reviews (40)
JENNIFER TAYLOR
Ashley love seat
⭐ ☆ ☆ ☆ ☆ (1/5)
“Had a tear on the corner”
Feb 24, 2025
HERIBERTO LOMVERA
Comfy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfy couch. You sink right in.”
Jan 14, 2025
Demberlyn Bacubac
“Thank you for your feedback! We're so glad to hear you're enjoying the comfort of the couch and that it's a cozy spot to relax.”
DANIEL SANDOVAL
Large comfortable sofas
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Loved that they are large and soft/warm.”
Jan 13, 2025
Mikee Singco
“Thank you very much for your positive review, Daniel! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JEN TORBECK
So comfortable!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We bought the entire Alesandra set to replace furniture we bought online during the pandemic, meaning we didn’t test it out before buying it. We love the Alesandra set so far, each piece is so comfortable and perfect for cozying up together. It does have a large footprint, but thankfully that works in our living room. Highly recommend!”
Dec 20, 2024
Johnny Pael
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
YOKTAN MIRON
Satisfied Customer
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great seat, delivery service was great, they worked with me. True customer service.”
Oct 27, 2024
Glory Segocio
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TERESA HARRISON
I recommend this collection
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I like the loveseats”
Oct 09, 2024
Mikee Singco
“Thank you for your recommendation, Teresa! We're thrilled to hear that you like the loveseats. Your satisfaction is our top priority, and we’re so glad you’re pleased with your purchase.”
CALLIE MARSH
Very nice set
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Cute set and very comfortable.”
May 27, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the Alesandra Loveseat! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
Kelsey Treon
So comfy, but not durable.
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I have owned my loveseat for less than 2 years and the cushions are completely sunken in.”
Apr 14, 2024
Jamarai Moore
“Thank you for taking the time to leave us a review. Please accept our sincere apologies for the issues you've encountered with your product. Since you are outside of your one-year manufacture warranty, you can either contact your local store or our Consumer Affairs team, as they can assist with ordering any parts if you discover you need them, at a charge; if available. If you have any additional questions, please send an email to Reviewsfeedback@ashleyfurniture.com and in the subject line please state “Attention - Jamarai”. Consumer Affairs: 1-800-757-0064”
KATIE PEET
Family friendly and cozy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So pretty, soft and comfortable. Holds up well with kids!”
Jan 21, 2024
Akash Akash
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ANNA JAMESON
Sit a while before you buy.. :(
⭐ ⭐ ☆ ☆ ☆ (2/5)
“It’s pretty by surprisingly very very uncomfortable. The seat cushions are like cement and the back cushions are like fluffy clouds. Bizarre.”
Jun 18, 2023
ANGELA ALLEN
Alessandra Love Seat and Oversized Chair
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely LOVE! It's so comfy, cute and cozy. Perfect size for my space.”
May 26, 2023
Vikas Yadav
“Hello, Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any assistance at 866-436-3393. Thank You, Review Team.”
WILLIAM DONOVAN
Comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable loveseat. Fits the space as we needed.”
Apr 30, 2023
Anjali Parmar
“Hello, Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any assistance at 866-436-3393. Thank You, Review Team. ”
STEVEN TINOCO
Great couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So comfortable”
Apr 20, 2023
Sachin Singh
“Thank you for your feedback. Please contact customer service for further assistance at 866-436-3393. Social Customer care, Review Team”
VANESSA KOLLBOCKER
Gorgeous Alesandra couch set✨
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Not only is this set Gorgeous neutral colors that match every decor, the couch is extremely soft and comfortable. They are a large set, deep cushions you could fall asleep on. These are definitely my dream couches and I would recommend them to everyone!”
Mar 30, 2023
Sachin Singh
“Thank you for your feedback. Please contact customer service for further assistance at 800-240-3440. Social Customer care, Review Team”
LINDA REAM
Beautiful wonderfully comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This set is perfect for my space comfy and beautiful very pleased. This set should come with more selections. But very pleased with my set.nothing negative to say.”
Mar 19, 2023
Ju Allen
“Thank you for your feedback. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
KARAN SHARMA
Very beautiful and comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very beautiful and comfortable”
Feb 22, 2023
Sachin Singh
“Thank you for your feedback. Please contact customer service for further assistance at 866-436-3393. Social Customer care, Review Team”
PATRICIA NKUNGA
Very attractive
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Good quality . I'm satisfied with my order. It looks really attractive with the pillows that come with it. I recommend it to anyone”
Jan 03, 2023
BILLIE JO BECKHAM
So comfortable & Beautiful!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my new loveseat and I enjoy it everyday.”
Dec 27, 2022
TED RECKAS
Great choice
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The sofa and loveseat have a lot of room and is very comfortable. I am very happy with this choice”
Nov 28, 2022
RICKEY JENSEN
New Beginning's
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It filled the room just the way I had imagined it. Very pleased with the results.”
Sep 08, 2022
Prabhjot Prabhjot
“Thank you for the review you have shared. We are glad you like the item. Thank you Review Team. ”
MICHELE DALEANDRO
Cheap material
⭐ ☆ ☆ ☆ ☆ (1/5)
“U can tell the cushions aren’t going to last. Very cheap foam material. For the price the quality isn’t there. It’s a beautiful set but i don’t see it lasting”
Sep 01, 2022
Anjali Parmar
“Hello Michele, Thank you for your review. Please refer to your spam or inbox for an email from Ashley. Social Customer care Review Team. ”
RAY KENNEDY
Great set
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect set for my leaving room.”
Aug 25, 2022
Ju Allen
“Thank you for your feedback. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
WILLIAM MATHEW
Love the loveseat
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love the loveseat. Fits perfect”
Aug 19, 2022
OLIVIA PARKER
I’m very happy with this purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Really like the look and the comfort”
Jul 28, 2022
HEATHER KREIDER
Great couch and love seat super comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Ashley furniture once again hit the mark. Abigale did an amazing job getting me the couch and love seat that I wanted and I love it. Thanks”
Jun 29, 2022
NICOLE MCQUEEN
Looks great and comfy but....
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I like the overall look of the furniture but the cushion don't seem to be very good quality. We barely use the couches and have had them for only about 2 months and they have sunken in a bit. I did buy the warranty so I'm hoping they will fix them.”
May 03, 2022
JENNIFER GOINS
Excellent feel. It's so cozy. Hopefully, it will hold up in our beach house rental
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We loved it so much we rearranged furniture and ordered another.”
Apr 20, 2022
Julie Allen
“Hello Jennifer, The Alesandra Loveseat looks great! Thank you for taking the time to provide your feedback. Thank you, Social Customer Care ”
KENNETH KEYES
fabulous
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfortable width and fabric. Fits well in our one bedroom apt”
Apr 16, 2022
Jayme Harpring
Didn't live up to expectations
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Not terribly comfortable, though the fabric is very soft. The seat cushions are all quite hard/firm. Definitely not something you sink in to. Watch out for the arms. The sharp angle is hard even if you put a pillow against it to lie down on the couch. Disappointing for me.”
Apr 03, 2022
RACHEL SCHAEFER
Perfect!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This loveseat is perfect. PLEASE make it into a sectional, I’d buy it in a heartbeat.”
Mar 25, 2022
LINDA LEON
Like
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Fits my living room”
Mar 16, 2022
DEBORAH BALCH
loveseat
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“love it.. we liked it so much we bought another, so they both look very nice in our family room.”
Mar 16, 2022
LAURA FRANCO
Overall great loveseat
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable!! 10/10 recommend!”
Feb 21, 2022
LANAE SANDERS
Love it!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it!! Beautiful & comfortable!!!!”
Feb 17, 2022
PRIYADARSHINI GUNASEKARAN
Cozy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Cozy loveseat. Got the loveseat with the sofa and matching Ottoman. It’s a large set. Fits nicely in our Great room/ TV room.”
Jan 11, 2022
KIM CARTER
Love love
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love love our sofa and loveseat. It’s deep with soft, cozy fabric that comfortable.”
Sep 13, 2021
ANISA OMAR
Beautiful set
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it. Very beautiful set....we will purchase dinning set from you shortly.....”
Jun 25, 2021
FELISARDO MUANA
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
May 19, 2025
Shaher Bano
Seat is soft
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Soft seat and not supporting nicely.”
Dec 07, 2025
Viquar syed
Good Set
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfortable and Spacious”
Nov 28, 2025