Customer Reviews (16)
STEPHANIE CROCKWELL
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jul 14, 2025
JOHNTHAN GONZALEZ
Do it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect fit , comfortable!”
Nov 01, 2024
Angelbert Casido
“Thank you for your feedback! We’re thrilled to hear that you found the item to be a perfect fit and comfortable. Enjoy your purchase!”
JOANNE DEAN
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great furniture!”
Oct 21, 2024
Ed Hadassah Kong
“We’re so pleased to hear you think the furniture is great and thank you for your feedback, Joanne!”
PAUL BLOUNT
Great product and service!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Excellent product and excellent delivery service!”
Oct 11, 2024
Mikee Singco
“Thank you very much for your positive review, Paul! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
BRONSON MONCRIEF
Pretty good
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s worth it. In my opinion.”
Sep 16, 2024
Mikee Singco
“We appreciate your feedback, Bronson! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
EDWARD VARELA
Best Price & Quality
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love It!!!! Bought one off Amazon and No comparison at all. This one 1000 times better.”
Apr 27, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JANESSA LOWE
Eh, could be better
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I love the size of the couch. It's perfect for our family of 5 to watch movies. Unfortunately, I don't find it very comfortable. I actually like a firm couch, but this is firm in a way that hurts my back rather than helps it. My kids really like it.
The biggest negative is that the armrest of the chaise end is very noisy/squeaky. I don't know if it was damaged during delivery or if it's just poorly made. Either way, it's very frustrating and makes the whole thing feel cheap.”
Apr 07, 2024
Jamarai Moore
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, we will review and send you an email with your order status. If you do not see an email from us in your inbox, please check your spam/junk folder. Thank you for choosing Ashley! We hope to speak with you soon.”
Jamarai Moore
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, we will review and send you an email with your order status. If you do not see an email from us in your inbox, please check your spam/junk folder. Thank you for choosing Ashley! We hope to speak with you soon.”
ROY MATTHEWS
Great value sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So far we are very happy with our sofa, very comfortable”
Jan 18, 2024
Joseph Gibbs
“We appreciate your feedback, (Insert customer’s name here)! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
LORI OWENS
Very Good
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Couch is great except that it is not attached to the ottoman so it lifts up everytime you sit down.”
Jan 10, 2024
Jamarai Moore
“Thank you for taking the time to leave a review about your order. We appreciate the feedback. Thank you for being a valued member of Ashley Furniture!”
KRISTINA MOORE
Great Couch!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My family loves the couch! Very comfortable and roomy! Good quality, we could not be happier!”
Nov 22, 2023
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Ju Allen
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
STACEY PICKERING
Cushions don’t fair well if pets get on couch.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I have had the couch for about a month now. The couch is large, heavy and the structure is seemingly very well built. The fabric on the cushions is very delicate and already pulling. Disappointed in the material, satisfied structurally”
Mar 23, 2023
Manish Giri
“Hello Stacey Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We request you please refer to your email inbox or spam for an email from Ashley. Thank you, Review team”
JAMIE PITCHFORD
Perfect couch for our small living room
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“We needed a replacement couch after our lab puppy destroyed our last couch (hence the covers all over the new couch in the pic). I wanted something similar to what we had and this was the closest I could find. I love the double chaises and the ottoman table is great. My husband and I fight over the small chaise side. The couch and ottoman are way bigger than I had envisioned but luckily it fit perfectly on the wall I needed it to. It makes our small living room feel really cozy. I’m happy with our purchase so far. It’s a little stiff but it’s only been a week and I’m sure we will break it in between the dogs and kids!”
Feb 17, 2023
ALEX LANCASTER
Do not buy
⭐ ☆ ☆ ☆ ☆ (1/5)
“I only received part of my order it was missing cushions message them days ago. No one had to respond back to me. I wanted to do a return and they wouldn’t even get back to me on anything. Customer service really sucks.”
Jul 21, 2025
JESSICA SISCO
⭐ ☆ ☆ ☆ ☆ (1/5)
“Missing half the cushions and they still aren’t here”
Oct 15, 2025
BRIAN WEISS
Great Couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very Comfortable sofa ,”
Sep 09, 2025
KIRSTEN MODERY
Not good option for household with pets
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Not good for pets, at all. Fabric is pulling within two weeks of having couch.”
Nov 13, 2025