Customer Reviews (42)
YAZMIN EREDIA
Hard Surface
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I’ve had this couch for about 5 years now. It’s beautiful. Not very comfortable though, kind of hard or stiff. It works well. Hasn’t broken yet. No stains. Still looks new. I am actually reclining in it watching a movie while I write this. My husband and I take naps on it everyday.”
Nov 09, 2025
Jeremiah Reno
It's not what it looks like
⭐ ⭐ ☆ ☆ ☆ (2/5)
“So in pictures, this couch really does look grey. Even in pics you take on your phone. In person, this couch looks green. All of my furniture is black and grey but this couch is off from everything else. And as other reviews state, it is very firm when you get it. It does break in, in about a month or two and gets alot more comfortable. But the color and the way the material is attached is the reason i can't recommend it. Where your butt sits, will cause a ton of wrinkles in the fabric cause it's not actually attached to the foam padding under it, it's just wrapped around and sewn/zipped. I expected a whole lot more for a $1k loveseat from Ashley. I'll prob sell this and go with a different brand. I'd save your money and look elsewhere as well.”
Apr 16, 2024
Jamarai Moore
“Thank you for taking the time to leave a review about your order! We appreciate the feedback. Please let us know if you have any questions or need assistance by sending an email to Reviewfeedback@Ashleyfurniture.com with your order information and some further context, and in the subject line please state 'Attention - Jamarai'; we’d be happy to assist you. Thank you.”
ERIC SMITH
Go to a brick and mortar store
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Cheap material, looks bulky, feels stiff . Will never shop online for furniture again”
May 27, 2023
Manish Giri
“Hello Eric Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We request you please refer to your email inbox or spam for an email from Ashley. Thank you, Review team ”
ERIC SMITH
Go to a brick and mortar store
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Cheap material, looks bulky, feels stiff . Will never shop online for furniture again”
May 27, 2023
Manish Giri
“Hello Eric Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We request you please refer to your email inbox or spam for an email from Ashley. Thank you, Review team”
STEVE MANGUS
Steve
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it so far. It’s perfect for what I needed. Plus the delivery guys were top notch.”
Jan 31, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JUSTIN COX
Awesome
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Vary comfortable. Great for kicking back with a beverage and watching a movie after a long day”
Dec 21, 2022
ROSIE VIGIL
Love the color
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Very well made. Very comfortable.”
Nov 27, 2022
TAMMIE AIKEN
Not good quality.
⭐ ☆ ☆ ☆ ☆ (1/5)
“The stitching is coming out in several spots on my couch an has been like that since it came out of the packaging.”
Nov 19, 2022
Nitin Sharma
“Hello, Thank you for your review. Please refer to your spam or inbox for an email from Ashley. Reviews Team ”
ARNOLD WILLIAMS
Great Purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable looks wonderful.”
Oct 29, 2022
MISTY CASPINO
Nice Couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s a great addition to our new home living room. Happy with it!”
Sep 28, 2022
TABITHA GENTRY
Awesome
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Well worth the wait. I love this loveseat. It's So comfy”
Sep 23, 2022
Sachin Singh
“Thank you for your feedback. Please contact customer service for further assistance at 866-436-3393. Social Customer care, Review Team”
MICHELE PHILHOWER
Loveseat
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Very cheap made furniture. Will not buy again from ashley”
Aug 22, 2022
Nitin Sharma
“Hello, Thank you for your review. Please refer to your spam or inbox for an email from Ashley. Social Customer care Reviews Team ”
TONYA BANNISTER
Not to bad
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Love my new double recliners. Only things wrong is the foot part there is not enough cushion you can fell the wood on your legs and one recliner handle is broken”
Aug 05, 2022
Julie Allen
“Hello Tonya, Thank you for your feedback. Please check your spam, folder for an email requesting more information. Social Customer care, Review Team ”
NICHOLAS PATRICK
Kinda hard
⭐ ☆ ☆ ☆ ☆ (1/5)
“It's alright”
Jun 13, 2022
Prabhjot Prabhjot
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@Ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order, and a copy of the review. Also please include any relevant photos of the item and at least one photo of the serial number. ”
KIMBERLY CUMISKEY
It's ok
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Looks nice and feels good after a Long day but came with a tear on the bottom corner. Small and almost unnoticeable, but still there..probably going to change furniture when we move.”
Jun 10, 2022
Traciann Lewis
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. Please allow us the opportunity to assist you. Please email us at reviewfeedback@ashleyfurniture.com and provide your contact information, sales order number, a copy of your review and our team will reach out to you as soon as possible. ”
TIM NORRIS
Very Satified
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I am very pleased with the set, and would recommend it to anyone that may be interested.”
Jun 08, 2022
Traciann Lewis
“Thank you for your feedback on your Loveseat and we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer.”
CHERYL BEJAR
Very comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“definitely recommend to others.”
May 25, 2022
MELISSA SIBERON
So beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Will recommend”
Apr 28, 2022
Sachin Singh
“Thank you for your review and if you have any questions please reach out to us at ReviewFeedback@ashleyfurniture.com”
SETH MCGEE
Love this loveseat!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it! Took 6 months to get after I ordered it.”
Apr 27, 2022
Nitin Sharma
“ Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any further assistance at ReviewFeedback@Ashleyfurniture.com. ”
JULIE POLIZZI
Perfect for my TV room
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It is absolutely perfect very comfortable. It's nice looking and exactly what I wanted for the space.”
Apr 27, 2022
Nitin Sharma
“ Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any further assistance at ReviewFeedback@Ashleyfurniture.com. ”
VICTOR MALAGON
Bad frame manufacturer's
⭐ ☆ ☆ ☆ ☆ (1/5)
“Frame metal issues like the other one did we just acclaim for replacing whit warranty”
Apr 14, 2022
Julie Allen
“Hello Victor, Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send pictures of the damages, to ReviewFeedback@Ashleyfurniture.com, along with the sales order number, full name, e-mail address, phone number associated with the order, and a copy of the review. Please also include the city and state the store is located in. Our team will reach out to you as soon as possible. Thank you, Social ”
LEWIS CASH
This loveseat is amazing
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This loveseat is amazing!!!”
Apr 05, 2022
JANIS JENNINGS
Great couch!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“For a couch we bought from the internet without seeing it or sitting on it in person, we are very happy with it. It’s a great size, comfortable, no break in period, and looks very nice. Also, it is very well priced for what you get. Highly recommended.”
Mar 12, 2022
CODI BIHL
Large, comfy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love this love sofa. The only thing we wish was different is that we wish it had a slow closing hinges on the middle controller cubby. It slams down fast and can be loud when there are nappers.”
Mar 10, 2022
TINA RHILES
My soft & smooth relaxer fits right in my comfort zone
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I just love it and the service I get from Ashley is phenomenal 😊 ❤️ 😊”
Jan 15, 2022
PATTI COLVARD
Comfortable loveseat
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable loveseat. Great quality.”
Oct 22, 2021
JOEY CRESSALL
Nice look and soft fabric!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So far it’s great! A little stiff padding for the price.”
Oct 07, 2021
CRYSTAL NEELEY
Decent set
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“It is ok but not great not the best quality I don’t think it will last years but it looks good and it was priced right for what you get”
Sep 21, 2021
SHELL TRIPP
Very Comfy!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfy and pet friendly! I can lint roll the hair right off and the cats love to sit on the reclining foot area when I put it up. Holding up nicely!”
Jul 18, 2021
BRITTNEY ROSS
Great couch!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this chair. I do wish it was more cushiony, but we may need to break it in a bit more. They didn’t have the physical couch in store so I could only go by the salesman's description of how the couch would feel. Either way I wouldn’t change it and am more than happy with it.”
Apr 17, 2021
HEATHER WATERHOUSE
Not what I thought I was getting
⭐ ⭐ ☆ ☆ ☆ (2/5)
“It is crooked on one side like the frame has been bent or something so they have to send a Tec out to my house to fix it. I originally saw this couch on the store floor and when I sat in it it was soft like sitting on a cloud it was soooo comfortable. The couch that we received looks just like the couch I sat on in the store but it feels like I am sitting on a rock it isn't soft and cushioned at all. It is a pretty couch I love the color and it is well made but I didn't get what I paid for. Disappointed and still contemplating sending it back.”
Feb 04, 2021
RICHARD MUDARO
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Not only stylish, but very comfortable.”
Aug 30, 2020
TERRY WILLIAMS
Great Love Seat
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Thank you..just waiting for my other one....”
Aug 29, 2020
LISA WENDLAND
Comfortable!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this couch....”
Aug 16, 2020
JOHN KENWARD
Jmk
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Really very comfy”
May 12, 2020
GIOVANNI MALIKKANO
Perfectly fit the look I was going for
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfortable and stylish”
May 05, 2020
LEITHA BAGSBY
the best
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“absolutely love all of it”
Apr 24, 2020
JOYA EVANS
Love seat
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s everything I hoped it would be!”
Apr 07, 2020
DEBBIE EDMONDSON
Beautiful furniture
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it! Exactly what I wanted, looks better than expected”
Feb 24, 2020
Anita Sprouse
Best purchase ever!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We are super happy with our new furniture loveseat reclines great with cup holder padded armrest looks very expensive!”
Jan 04, 2020
Vannessa Roberts
Loving it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We just live our new recliner and I can until the end of a long work day to just sit back relax and unwind the only thing that missing is the back massage.”
Dec 07, 2019
Angela Stadnik
110% Satisfied!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“See my rating on the couch!”
Dec 04, 2019