Customer Reviews (34)
BRIDGET BOYD
Poor quality
⭐ ☆ ☆ ☆ ☆ (1/5)
“”
Feb 27, 2025
JESSICA JEWELL
Great buy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Mar 04, 2025
Mikee Singco
“We appreciate your feedback, Jessica! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
KAMERIN FOWLER
Love
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice, well made and looks nice in my house”
Sep 09, 2024
Mikee Singco
“Thank you for your wonderful feedback, Kamerin! We’re delighted to hear that you’re pleased with the loveseat and that it looks great in your home. It’s fantastic to know that you find it well-made and stylish. We can't wait to welcome you back for your future furniture needs!”
CLAYTON JOHNSON
Great Couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“we love our new couch.”
Aug 15, 2024
Mikee Singco
“We’re so glad to hear that you love your new couch, Clayton! Your satisfaction is our priority, and it’s wonderful to know that you’re enjoying your purchase. We can't wait to welcome you back for your future furniture needs!”
BRANDON KARL
.
⭐ ☆ ☆ ☆ ☆ (1/5)
“Incorrect measurements on website”
Apr 30, 2024
Ian Frederick Flores
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, we will review it and send you an email with your order status. If you do not see an email from us in your inbox, please check your spam/junk folder. Thank you for choosing Ashley! We hope to speak with you soon.”
VICTOR MCKINLEY
Pretty good deal and nice sectional!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Really love it!”
Mar 13, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CHRIS KING
Nice
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Awesome as well”
Jan 20, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
BEVERLY SCHNEIDER
Length to recline
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“It's a bit short for reclining”
Dec 24, 2023
Akash Akash
“Thank you for the review you have shared. Please accept our sincerest apologies for the inconvenience. Please let us know if you need any assistance at ReviewFeedback@Ashleyfurniture.com. In the subject line state, “Attention AA” and in the body of the email include your order information. We'd be happy to help.”
DAN LABITA
Will always use Ashley for furniture in the future
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Excellent doesn’t describe it. Delivery was early. Guys were great. Set everything up quickly. Very very happy”
Dec 06, 2023
Jamarai Moore
“We appreciate your feedback! We are thrilled to know you are enjoying your product. Thank you for being a valued member of Ashley!”
CYNTHIA RICHARD
Sectional
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable”
Oct 02, 2023
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DANA WHITE
Sectional
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is a nice, comfy sectional. I am pleased with my purchase.”
Sep 06, 2023
Shubham Chauhan
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
PATRICIA GARZA
Love
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it. So comfortable and great quality as usual.”
Apr 25, 2023
Manish Giri
“Hello Patricia Thank you for sharing your review with us. Please let us know if you need any further assistance at 866-436-3393. Thank You, Review Team”
TAMERA WISE
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I went to several furniture stores. I even found a sofa that I liked that I was going to purchase but they didn’t have all the parts and store. It was over $6000. Because I couldn’t get it fully delivered. I went online to Ashley furniture, and without even seeing the couch in person, I was so happy and pleasantly surprised with not only the material which is kind of like a faux leather, but feels almost like suede. It fits perfectly. It looks amazing and it’s so comfortable and I spent less than $2000. I will always shop Ashley furniture from now on.”
Mar 25, 2023
Manish Giri
“Hello Tamera Thank you for sharing your review with us. Please let us know if you need any further assistance at 866-436-3393. Thank You, Review Team”
CASSIDY GRIMES
Perfect for family
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love it. Great couch.”
Oct 29, 2022
JASMINE ANDREWS
Love it.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it. It's super comfy and stylish.”
Oct 10, 2022
STEPHAN WELLS
Great experience with Ashley.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love my new sectional.!!!! And delivery and set up was done with care.”
Oct 08, 2022
PAMELA DILLARD
Sectional sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it, fits my space perfectly”
Jul 25, 2022
MICHAEL COWAN
Not happy
⭐ ☆ ☆ ☆ ☆ (1/5)
“Needs repair, not sewn properly”
Jun 12, 2022
Nitin Sharma
“ Thank you for your review. We see that a customer service representative has already been assisting you. Please let us know if you need any further assistance at ReviewFeedback@Ashleyfurniture.com. ”
DEEDEE GONZALEZ
Amazing
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The couch is perfect !! High five to the salesman Phil Ramirez that help me .. he was patient and answered every question I had .. Because of him I will be back for more .. Everyone at the West Covina store was great .. very happy with the whole experience..”
Mar 24, 2022
LACEY DURDEN
Loveseat
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfy- although one of the recliners broke after two days. Now it won't recline. :(”
Mar 14, 2022
Traciann Lewis
“Thank you for your feedback on your Recliner and we are glad you like it! Please accept our sincerest apologies! This is not the experience we strive to provide our customers. Please allow us the opportunity to assist you. Please email us at reviewfeedback@ashleyfurniture.com and provide your contact information, sales order number, a copy of your review and our team will reach out to you as soon as possible.”
IONA HARVELL
PB Mom
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I thought this had two recliners beside the cup holder and was a little longer. Guess I will have to find or have my husband make an ottoman so it can truly be a love seat and we can sit comfortably beside each other”
Feb 08, 2022
Julie Allen
“Thank you for your feedback on your Loveseat and we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer.”
DARYL WALLACE II
Satisfied
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable”
Jan 27, 2022
ANTOINETTE WASHINGTON
Had it a short time
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“already sags like it was older”
Jan 15, 2022
CHRISTINA HILDITCH
Very comfortable!
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Enjoying it, but don’t recommend letting dogs on it. Shows scratches”
Oct 09, 2021
RAMONA DENISE MCDANIEL
Great quality for the price!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable. And color is beautiful.”
Jul 31, 2021
ANALYN HAWKINS
Perfect for our families!❤️❤️❤️
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love our new sectional couch!❤️❤️❤️”
Jun 15, 2021
Kevin Hansraj
“Thank you for your feedback on your Loveseat and we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer.”
SAMANTHA HAMPTON
I love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my new sectional it's very comfortable 👌🏽”
Sep 14, 2020
SABRINA GONZALEZ
Will not disappoint !!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My only regret is that we didn’t get the matching recliner chair. This couch is so comfortable and beautiful. Love the reclining seats as well!”
Jul 12, 2020
JONATHAN SHANK
my wife loves it
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“i bought it for for my wife,and the rest of the family loves it
too”
Jun 21, 2020
ANDREA ACOSTA
As advertised
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very happy with it.”
Jun 17, 2020
Caitlin Baxter
Great couch!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love this couch! It is very comfortable!”
Dec 02, 2019
CHRIS NIST
Furniture is great. Wait time and delivery are terrible
⭐ ⭐ ☆ ☆ ☆ (2/5)
“It's great...too bad it took a month to get here after we paid in full. Then, half of the delivery came in broken. We still don't have any idea when the replacement will come in.”
Jun 28, 2025
DEMETRICE GAINEY
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I received a partial shipment, therefore I am unable to share a concise review.”
Oct 03, 2025
PAMELA CULLENY
Great couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We're very happy with the couch and quality. It would be nice to have cup holders on both sides”
Nov 03, 2025