Customer Reviews (6)
CARLA ALDERSON
Not a cozy sit
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Love the looks of this sofa, but it is not as comfy as the one in the store. I’m very disappointed in the seat cushions.”
Dec 29, 2022
Sachin Singh
“Thank you for your feedback. Please contact customer service for further assistance at 866-436-3393. Thank you, Corporate Customer Care, Review Team”
ADAM DAVIDSON
It works
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Not that comfortable. You can sit on it and not hate life. It was delivered and placed professionally. Okay sofa”
Dec 20, 2024
Haryl Siason
“Thank you for sharing your feedback! We’re glad to hear the delivery was smooth, and we understand that comfort is important. If you have any suggestions or need further assistance, please send us an email at solutions@ashleyfurniture.com. In the subject line state, “Attention HS”. We'd be happy to help.”
TERRY SCHAUB
sofa
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“so far so good
nice looking & comfortable”
Aug 15, 2024
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
Natalya Vartanova
Dissatisfied
⭐ ☆ ☆ ☆ ☆ (1/5)
“Not comfortable at all. I saw this couch in two different stores and the cushions were much softer. I ordered it, but it's too stiff to sit. I'm not happy at all.”
Dec 04, 2023
Prabhjot Prabhjot
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We apologize for the inconvenience caused to you. You can email us at Reviewfeedback@Ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
BOBBY BEILER
Great couch!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love this couch, sits really nice.”
Mar 18, 2023
Manish Giri
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
DWAYNE WALKER
Great Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great sofa! Excellent customer service and delivery.”
Aug 04, 2025