Customer Reviews (21)
DEBORAH ALBRIGHT
Worth the wait
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Best couch purchase ever - I am enjoying it right now 🙂”
Feb 14, 2025
Ace Bocanegra
“Thank you so much for your wonderful review! We're thrilled to hear that your wait was worth it and that you're loving your new couch. Your comfort and satisfaction mean the world to us. Enjoy every moment on your new favorite spot! Thank you for being a valued Ashley customer!”
SUMMER COLE
Great sofa for the price
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“This is a great sofa for the price. I love the color and durability of the fabric. As far as comfort it is slightly lacking. The cushions are rather firm to sit on. However, this may change with time. Overall, I am very pleased with this purchase!”
Jan 29, 2025
Demberlyn Bacubac
“Thank you for your review! We’re so glad to hear you’re happy with the color and durability of the fabric. We appreciate your feedback on the cushion firmness—it’s possible they’ll soften over time. Thanks again for sharing your experience, and we’re glad you’re pleased with your purchase overall!”
Teresa Stetson
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I really love this sofa. It has a lot of space for me and my three dogs to spread out. The material feels very durable and long lasting.”
Jan 01, 2025
Bryan Florendo
“We appreciate your feedback, Teresa! At Ashley, we bring you styles so you can build the home you envision. We’re so glad to hear that the sofa is perfect for you and your dogs, and that you’re enjoying its durable material. Thank you for choosing Ashley!”
Victoria Stevenson
Beautiful!!!
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“This Is Just The Right Size For My Small Apartment!!! Firm And Comfortable”
Oct 10, 2024
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
JOANNA GUNTER
Castillo Sofa
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Nice sofa, would have loved to be able to see it in person and be able to actually sit on it before purchasing. Delivery guys, Timothy & Brent, we great.”
Aug 28, 2024
Demberlyn Bacubac
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
Natalie Avila
Cascilla Sofa Chaise Pewter
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Ordered the pewter…saw color in store. It looks tan in online pic. Very comfortable and love that the chaise is reversible. Perfect for small space.”
Aug 18, 2024
Demberlyn Bacubac
“Thank you for your review! We’re glad to hear that you find the pewter color comfortable and appreciate the reversible chaise. We understand that the online picture may not have matched the in-store color exactly but we are still glad you choose Ashley!”
THERESA VALDES
Theresa Valdes
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable”
Jun 12, 2023
Prabhjot Prabhjot
“ Thank you for the review you have shared. We are glad you like the item. Thank you Review Team. ”
BRYAN THIELE
Satisfied
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Like the sofa chaise, we yhink it's very comfortable. Happy with the purchase.”
Jun 06, 2023
Vikas Yadav
“Hello, Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any assistance at 866-436-3393. Thank You, Review Team.”
JANELLE MOROSS
Very nice for price
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very happy with the organized way this company takes orders and notifies you of delivery times. Delivery personnel also very polite. Sofa is great. Firm, but soft. Comfortable fabric. Dark grey should hold up in our family well.”
Jun 03, 2023
Vikas Yadav
“Hello, Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any assistance at 866-436-3393. Thank You, Review Team.”
ANTONIO CAMBEROS
relaxing couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Looks good. Plush firm cushions. Material feels good too. Two pillows really bring out the color. Worth it.”
Apr 30, 2023
Manish Giri
“Hello Antonio Thank you for sharing your review with us. Please let us know if you need any further assistance at 866-436-3393. Thank You, Review Team”
MICHAEL SMITH
Good but not great.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“It's made fairly cheap. If we had kids at home it wouldn't last 6 months. A slightly better design on the chase side and the company would sell more units.”
Apr 15, 2023
Manish Giri
“Hello Michael Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We request you please refer to your email inbox or spam for an email from Ashley. Thank you, Review team ”
Danielle Gennovario
Great couch for the price
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great couch for the price and saved some money by having it dropped and not installed, but just know you need to install the feet and need a drill and screwdriver. Also got the ottoman and same good quality.”
Mar 25, 2023
DASIA MORMAN
Great sofa
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I love my new sofa! It’s not too soft but not too firm, it’s perfect.”
Mar 19, 2023
Sachin Singh
“Thank you for your feedback. Please contact customer service for further assistance at 866-436-3393. Social Customer care, Review Team”
MARRIAH CARPENTER
Great sofa for the price
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Highly recommend. Very soft and comfortable.”
Feb 26, 2023
Ju Allen
“Thank you for your feedback. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
CHARLOTTE DONALDSON
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable and sturdy. Great color. Wonderful price”
May 05, 2025
MICHELLE WILLIS
Perfect for us
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Firm sofa. True to color in photos. Great order and delivery experience.”
May 11, 2025
TAMMIE SATTERFIELD
Casillas sofa purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I truly love and enjoy my new sofa. The crew that delivered my sofa were very efficient very very kind friendly and completely business like and I appreciated them very much even when they had to take the sofa around and bring it in my back door. They did not complain nor was there any appearance of any discontent. And the lead person actually asked me if there was anything else that I needed or any questions I may have had.
I can see myself making purchases from Ashley again.”
May 20, 2025
MARY PEDRO
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love my sofa! Fits perfectly in my small space.”
Jun 14, 2025
Anna Bunker
Poorly Made
⭐ ☆ ☆ ☆ ☆ (1/5)
“I’ve had this couch for ~7 months and the couch cushion covers have already split at the seams. Highly recommend saving your money and going with another couch or store. I’m very unhappy and hope that the warranty will cover this.”
Jun 16, 2025
HILARY KELLER
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jul 05, 2025
Melody Ward
Not worth the money
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Cushions sink quickly, uncomfortable after only a few months. Already looking for a new couch 1 year later.”
Nov 18, 2025