Customer Reviews (10)
MARYL KOYTEK
Almost perfect
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I love these sofas as far as style goes! They look great, and I also love how you could easily get under them to vacuum or retrieve lost toys etc. My only complaint would be that the fabric does “pill”. I recently bought a little handheld fabric pill remover that definitely helped! I’m also very type A, so this may not bother others! Overall, they’re stylish and comfy couches!”
Feb 04, 2025
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
MICHAEL KRUSE
Solid Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Mar 12, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LYNNE DELSOLE
Highly recommend
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great sofa. Love the color and quality”
Dec 12, 2024
Johnny Pael
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DAVID BOOTH
Great sofa and price
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the sofa and chaise lounge!”
Nov 03, 2024
Angelbert Casido
“Thank you for your wonderful review! We're thrilled to hear that you love your sofa and chaise lounge.”
REBECCA THORSNESS
A good couch for sitting
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“A great couch. Not too deep so it gives good lumbar support. Back is tall enough I can rest my head. In a world of deep, fluffy sofas the Bixler shines for those of us who want a couch and don't want a couch that is more bed that couch. Plenty comfy but doesn't lead to slouching. Fabric looks good and seems to be holding up well. And it's just long enough for one person to be able to nap on it so long as they aren't too tall (for those occasions you want a couch bed!)”
Oct 14, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KERRY HANKINS
⭐ ☆ ☆ ☆ ☆ (1/5)
“We have had this couch for about 6 months. The fabric has already started to pill and the cushions are caving in.”
Apr 15, 2025
STEPHANIE ROYAL
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Apr 30, 2025
Aaron Goddard
Terrible Customer Sevice - Misleading
⭐ ☆ ☆ ☆ ☆ (1/5)
“Worst customer service I’ve dealt with in awhile. Made no attempt to remedy their misleading services. Never ordering from Ashley again. STAY AWAY!”
May 14, 2025
REBECCA KLUGE
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I like the color, style, and feel. It does seem low quality though and is squeaking already after a week. I suppose that is expected for an inexpensive couch. I also had some delivery issues. They rescheduled twice, it took a month to get it delivered, and they did not deliver the legs to the couch.”
Nov 06, 2025
Mark DeFazio
Never Buy Online Without Trying It Out In Person
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I will start with one positive and that is that it came completely assembled except for the legs. The previous sofa I bought online I had to assemble myself and that was a chore. I have one major issue and one very minor. I have had this sofa for less than a week and it already sinks in the middle. It may be better than the sofa I replaced, but I would not have purchased this one if I had taken the time to go try it out in person. It is not the worst and I am unfortunately stuck with it now, but from now on when it comes to sofas, I will always take it for a test drive rather than just crossing my fingers and hoping. The minor issue is that the instructions said the legs came with screws but they came with bolts that you need a special wrench or at least pliers to tighten them. I did not have the correct wrench and my pliers did not really tighten it all the way but probably good enough.”
Sep 02, 2025