Customer Reviews (14)
K S
Comfy but crunchy
⭐ ⭐ ☆ ☆ ☆ (2/5)
“This couch is comfortable. I'm not going to lie I love sitting on it. However, after a few months the fabric has shown some wear. It can be refreshed with some heavy duty work from a vacuum cleaner but it is noticeable. I also broke the arm rest which is apparently made out of cardboard. I repositioned myself on the couch, Heard a crunch, and now there's a hole in my arm rest. I am only 150 lbs so it's not like there was extreme force on this armrest. Hopefully the warranty will cover this and I'll get a replacement soon but be aware.”
Mar 25, 2025
DESTINEY BRADY
Buy it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The couch goes above & beyond my expectations. It’s HUGE, especially height wise, so be sure to measure. To my surprise we were able to fit the chaise as well which is also so cozy. The material is soft but also somewhat firm & holding its shape. The colors is a very light gray in person.”
Jan 16, 2025
Bryan Florendo
“Thank you very much for your positive review! At Ashley, we strive to bring you styles that help you build the home you envision. We’re thrilled to hear the couch exceeded your expectations, and we appreciate you taking the time to share your experience. Thank you for being a valued Ashley customer! If you need anything else, feel free to reach out.”
Hannah Luther
Awesome couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Couch is huge and so comfortable! Ordered on a Monday and it was delivered the following Thursday! We are a family of four and we all fit on it without touching! Haha fits in my living room perfect. I want the ottoman too, but not sure I have the floor space for it! Definitely recommend! We originally wanted a leather type material because we have kids and dogs but didn’t like the options/colors with our living room. My husband surprisingly liked this couch, so it’s what we ended up with and we now live with very strict couch rules! Lol Also it was cheaper online so I purchased it online instead of in store.”
Nov 04, 2024
Bryan Florendo
“Thank you so much for your positive review! We’re thrilled to hear that the couch is perfect for your family and fits so well in your living room. It’s great that everyone can relax comfortably without feeling cramped! We love that you found a style you and your husband both enjoy, and we’re glad to hear the couch is living up to your expectations. At Ashley, we aim to offer stylish, comfortable furniture that helps you create the home you envision. We truly appreciate you being a valued customer and look forward to serving you again in the future!”
Melva Jones
Massive in size and Beauty
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It is truly Stupendous !!!! I love my new sectional . Don’t be fooled it is massive in size and beauty . Very light gray in color. I made it pop with a touch of Navy Blue . It’s very light and airy so plush and comfortable .This one is a dream . Don’t hesitate just make it happen !!!!”
Aug 18, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Whitney Felder
Received my sectional and ottoman on 8/10/24 fell in love very comfortable and it’s huge
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it!!! It’s huge”
Aug 14, 2024
Demberlyn Bacubac
“Thank you for your feedback! We’re thrilled to hear you received your sectional and ottoman on 8/10/24 and that you’re loving them. We’re delighted you find them comfortable and spacious. Thank you for choosing Ashley Furniture!”
Erik Gardner
Truly Stupendous
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I was very skeptical of this couch in store, I wanted the Emilia leather sectional they had, but my wife hated the color. We sat on every couch in the store and this was probably one of two other sets that felt just as comfortable as the Emilia to me, and had the deep seat cushions. My wife fell in love with it and talked me into it (it also helped that even with an additional armless chair this couch was $1500 cheaper). My biggest worry was that I would overheat on this couch. I radiate heat it seems like and in the store it felt hot after a couple minutes.
I don’t think I’ve ever been more wrong about a couch (knock on wood). We’ve had this in our house for a week now and we all love it. I don’t overheat on it and it seems extremely well made. Even the pillows seem extremely durable.
My biggest worry now is that we have 3 kids and 2 large dogs with a white couch. They even thought of that though, as every part of this couch that isn’t the frame unzips and can be washed.
10/10. I would absolutely purchase again.”
Apr 23, 2024
Manish Giri
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LEILA ROBERTS
Unbelievable
⭐ ☆ ☆ ☆ ☆ (1/5)
“Do not buy this couch. I bought one last year with the warranty and I now have a side that sinks in while the other side is normal. Now, we just use this couch in the evening so I don't see how this is possible.
Feb 1 2024 was my purchase date. I really thought that Ashley made good furniture but seeing my couch after just a year and 2500$ later, I'm not so sure.
Do yourself a favor and go with another company.”
Apr 04, 2025
Karlee Carter-Beam
This couch is amazing 🤩 I COULDNT OF BOUGHT A Better ONE.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The FIRST COUCH my cats will not claw this couch due to how plush the couch is. The adore this couch. I accidentally bought the couch before I moved into my house so it was too big BUT if you get a grey fabric to cover the sides of the corner piece it can make a nice chair. Super easy to clean, when buying this couch I recommend buying a carpet cleaner to make it easy and just clean with a non based soap. Dawn works fine. Also buy a de shedding brush for cats care to refluff the couch and get the hair out. Barely any gets stuck in the fabric but it’s nice to have. Love the pillows. Now I have fell asleep on this couch and there is no type of the fur being balled or anything. My 5 cats adore this couch and don’t claw it. It’s so easy to wash the covers. For everyone being intimidated by the “a white couch” this is an off white grey and it is so beautiful and brightens the room. You don’t have to pull yourself up from the couch as it sits tall which I love cause I have fibromyalgia. Considering buying the black one for my basement”
Apr 09, 2025
LINDSEY PARKINSON
Disappointed
⭐ ⭐ ☆ ☆ ☆ (2/5)
“We are a family of 2 and are not hard on our furniture. The back cushions and seat cushions are terrible quality. We have only had this for 4 months and everything is flattening out, getting matted and the seat cushions are sagging significantly. Super disappointed in the quality. If i could return it I would. Spend your money on something else with better quality!”
Apr 05, 2025
Angelbert Casido
“We’re sorry to hear your cushions haven’t held up as expected. If you need any further assistance, please send us an email at solutions@ashleyfurniture.com. In the subject line state, “Attention AC” and in the body of the email include your order information. We'd be happy to help.”
Sri kanth
good
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Good”
Jul 22, 2025
test test
Nice Product
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Quality is Good”
Aug 13, 2025
test test
Nice product
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice product”
Aug 13, 2025
Hailey Grogan
BUY IT!!!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My fiancé and I went in person about 6 months ago to look at this couch and fell in love. We finally ordered it less than 2 weeks ago and it was delivered in less than a week!! Delivery guys were awesome! The couch is way bigger than we thought it would be in our living room but it works perfectly, we got the oversized ottoman to go with it since our previous couch had a chaise, and we’re obsessed! It’s so comfortable and gorgeous, we’ve spent every spare moment we have on the couch since it was delivered. We purchased the alloy color and couldn’t be happier. All of the cushions have zippers so you can take the covers off and wash them, as well as the 9 throw pillows it comes with!!”
Sep 28, 2025
Stephen Bell
Matted texture on the couch
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I purchased this 01/09/25 set and love it aside from the problem I have had reaching someone to explain why the polyester fur does not look the same. Does anyone know why the texture is changing? Does anyone know the manufucturer so I can reasearch.”
Sep 28, 2025