Customer Reviews (50)
ETHEL LULAY
Not well made as it sinks down in middle’
⭐ ☆ ☆ ☆ ☆ (1/5)
“Sinks down in middle”
Feb 26, 2025
Rick Rick
Amazingly comfortable with USB connection
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My wife fell in love this chair at first sight!! Once delivered into our TV room, I was sold! A bit pricey here in Honolulu, but worth the cost to see her smile. Hint: the USB cord is zipped underneath, coiled and stapled to the frame. If your delivery guys don’t pull it out, you’ll need to tip the chair on its nose and retrieve the connector cable. Once the cable is plugged into the adapter, have a working USB port on the inside right arm of the chaise. Comfortable, huge, and now connected. Love it!!”
Feb 28, 2025
JAMES FLOWERS
Soft but squeaky.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Quite squeaky. Like the frame not fully intact.”
Feb 18, 2025
Christian Deposoy
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, we will review and send you an email with your order status. If you do not see an email from us in your inbox, please check your spam/junk folder. Thank you for choosing Ashley! We hope to speak with you soon.”
Kierra Taplin
Beautiful, But Already Sinking in the Middle
⭐ ⭐ ☆ ☆ ☆ (2/5)
“We loved this chair at first, it’s the perfect spot for reading or watching TV in our bedroom. However, it started sinking in the middle within weeks. Maybe ours is defective?!? I’m sure the store model had way more use than ours and I don’t remember it sinking. I need to call the store and see what our options are for repair… but buyer beware!!”
Jan 20, 2025
CONCEPCION ORTIZ
Positive, love the size and how much room I have when relaxing on my sofa.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it. Recommend it overall.”
Feb 20, 2025
MARITZA TONEY
Stupendous
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Super soft and comfortable”
Feb 17, 2025
Mikee Singco
“Thank you for your wonderful feedback, Maritza! We're so happy to hear that you find the oversized chaise super soft and comfortable. Your satisfaction is our top priority, and we’re so glad you’re pleased with your purchase.”
Paolo Martin Bermillo
“Thank you so much for your amazing review! We're so happy to hear you're enjoying the super soft and comfortable feel of your new piece. At Ashley, we’re all about bringing you comfort and style for your home. Thanks for being a valued customer!”
Holly S
Delivered 1-10-25 Reviewed 2-2-25 (3 wks 2 days)
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The cushion where I sit is ALREADY sagging. I’m 5ft tall and weigh 120 lbs so that’s not the problem. The chaise is big. Think queen size bed in your living room. It is comfortable though. The cushions are filled with feathers so they compress pretty easily and need to be fluffed often. The cushions also have some sort of crinkly material holding the feathers in that makes a rustling noise when you sit or move on them. Wierd”
Feb 02, 2025
BRIAN SHEFTEL
Fantastic!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Awesome Chair!”
Jan 25, 2025
Ed Hadassah Kong
“Thank you for your feedback, Brian! We're so glad to hear that you're enjoying your new chair”
JENNIFER SMITH
Stupendous & oversized it is!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We bought the chase and the sectional and absolutely love the set! It is a really light grey, but depending on the lighting throughout the day sometimes appears white. It is large so definitely measure to be sure it will fit. It is fuzzy, but so far so good. Soft and cozy and I have to say it's hard to want to get up once you sit down! We wanted more seating space in our living room and we got it! The kids have already broken it in, there's plenty of space for everyone and extra cushions still available for a fort for the littles and so far it seems to be holding nicely to all the traffic its getting. The older kids really like the USB ports and cup holders on the chaise too!”
Jan 18, 2025
Bryan Florendo
“Thank you very much for your positive review! We're thrilled to hear that the sectional and chaise are a perfect fit for your space and have been a hit with the whole family. It sounds like it's already becoming a favorite spot in your home! Thank you for being a valued Ashley customer, and we appreciate you taking the time to share your experience with us!”
DANA WOLFE
Gorgeous and comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is exactly what I was looking for- a comfortable, oversized chair to read in. I’m 5’10” tall and wanted something that wasn’t as big as a couch, but still long enough to accommodate my height.”
Dec 15, 2024
SCOTT CAFARELLA
Oversized Chair
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Super comfortable, cosy. Perfect mivie and reading chair. Larger than expected. Everyone loves it. Had to rearrange some furniture. If purchasing be aware that it's almost the size of a full sized to queen bed.”
Nov 07, 2024
Ace Bocanegra
“Hi, Scott! Thank you for your review! We're so glad to hear that the chair is super comfortable and perfect for movie nights and reading. It's great to know everyone loves it, though we appreciate the heads-up about its larger size. We hope it continues to be a cozy and spacious addition to your home!”
ARLINE FRANKEL
The most comfortable chair!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It is the most comfortable chair!”
Nov 05, 2024
Ace Bocanegra
“Hi, Arline! Thank you for your amazing review! We're so happy to hear that the chair is the most comfortable one you've found. We appreciate your feedback and hope it continues to provide you with relaxation and comfort!”
OLIVIA MILAM
The Coziest Chair Ever
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this chair! I got it for a home office as a relaxing reading spot and it is amazing. I also use it after work to watch movies with.”
Oct 10, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Nicole johnson
Firm but soft
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It is giant, and very soft. All the reviews are correct! Even the ones that say they didn’t get a plug or power supply for the USb port; also, I don’t know if it’s supposed to have feet or not, but there are holes for feet. If not, get some felt bc the bottom is all staples.”
Sep 10, 2024
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
AUDREY HUMPHERY
Comfy and in love with it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful and love it comfy oversized chair . Quality material If it come in another color may get another one for my room”
Sep 04, 2024
Demberlyn Bacubac
“Thank you for your feedback! We’re delighted to hear that you love the oversized chair and find it both beautiful and comfortable. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
Mikee Singco
“Thank you for your wonderful review, Audrey! I’m delighted to hear that you love the oversized chair and find it both beautiful and comfortable. It’s great to know that the quality of the material has met your expectations. We can't wait to welcome you back for your future furniture needs!”
NOELLE DIXON
Highly recommend
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Super comfy chair! It’s definitely big so make sure to measure your area before buying and making sure it will fit. You also definitely don’t need to pay for set up just unwrap and push into place!”
Aug 08, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
AMYSHA LANGLEY
Great purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Don't walk but run if you are debating to get it or not. This is the most comfortable chair that you and your family members will be fighting over to get to the chair 1st :)”
Aug 06, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the Stupendous Oversized Chaise! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
SHANNON POST
Huge and comfy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s WAY bigger than I expected but I love it! The fabric is so soft and it’s super comfy and inviting.”
Aug 03, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
STEPHANIE CHU
Great for kids
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Our 2 daughters begged and begged for us to buy this. We put this in our playroom and they love drawing, watching on their iPads, and generally relaxing on it!”
Aug 03, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Brittnee Murillo
Love love love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I absolutely love this chair! It’s my reading chair and it’s so comfortable I’ve actually fallen asleep in it multiple times. It’s like you are sitting on a cloud with how soft it is. It’s perfect with the USB ports as well, I can charge my cell and kindle together while I’m it.”
Jul 28, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the Stupendous Oversized Chaise! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
Tiffany Moore
JUST BUY IT ALREADY!!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Wow!!! Just Wow. This Chaise Is So Comfortable!! It Is 100% Worth The Money. When I Get Cozy In The Chaise To Watch A Movie Or Read A Book, I Don’t Even Have To Move Around To Get Comfortable. It’s Literally Like Laying On A Cloud. If You’re On The Fence About Buying It, Just Do It You Will Not Regret It.”
Jul 26, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the Stupendous Oversized Chaise! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
CHRISTOPHER CONGDON
Loved it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it! It is soft, plush and very comfortable. The cushion is super thick. Great size and great color...the alloy color is like a super light grey. Great movie watching or book reading chair.”
Jul 16, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Paolo Martin Bermillo
“Thank you for your wonderful feedback on the Stupendous Oversized Chaise! We're delighted to hear that you find it soft, plush, and very comfortable, with a super thick cushion. It sounds like it's perfect for both movie watching and book reading, which is exactly what we aim for with our furniture designs. Your satisfaction is our priority, and we appreciate you choosing Ashley to bring comfort and style to your home. Thank you for being a valued customer!”
ANN KUCHARSKI
Super Stupendous oversized Chaise
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is just as comfortable as it looks if not More. So soft. So luxurious feeling. Great purchase!”
Jul 11, 2024
Diza Dagunan
“Thank you very much for your positive review, Ann! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Barbara Tufts
You WON’T regret this purchase, I promise!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“EVERYONE IS JEALOUS! Super comfy and the perfect chair for my library but I’m not sure how much reading I’ll get done! Highly recommended for just YOU!”
Jul 07, 2024
Mikee Singco
“That's wonderful to hear! It sounds like your new chair is not only super comfy but also a envy-inducing addition to your library. We're thrilled that you're enjoying it so much. Thank you for the recommendation, Barbara!”
Mandi Grandstaff
Buy it!! You won’t be disappointed!!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“O. M. G!!! I LOVE this oversized chaise!! This is the best piece of furniture EVER!! Thank you Ashley Homestore!!!”
Jun 15, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the Stupendous Oversized Chaise! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
REMUS MIHAILA
Love! Love! Love!!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love, love love!. So soft and so comfortable. It's my comfy chair in my reading nook, or to watch my shows on my laptop. It has 2 cup holders and charger ports in the hand rest.
All the covers, including the one for the huge seat and pillows are removable and washable. A plus.
Buy it!!!!”
Jun 04, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
T Lewis
Huge
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I just had not 1 but 2 of these chairs and they are huge! So soft and fluffy, and very comfortable. You can definitely seat 2 people on each one. It would be great if the color were a dark grey but alloy is just as good in my home. Make sure you measure before buying.”
Jun 01, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the Stupendous Oversized Chaise! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
Ashley Jacks
Best chair ever
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s huge and comfy! Super soft and exactly what I needed in my life! I may get another one and not do normal seating in that room”
Apr 30, 2024
Christian Deposoy
“Hello, Ashley. Thank you very much for your positive review! It sounds like you've found your perfect relaxation spot with the Stupendous Oversized Chaise! Its generous size, comfort, and softness seem to have made a significant impact on your comfort and lifestyle. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ABIGAIL DARIN
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So frickin comfortable. Bigger than I thought it would be but that’s perfect. My whole family of 4 curled up and watched a movie together the night we got it.”
Apr 26, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Brooke Lee
More color options
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I wanted to order until I realized it only comes in 1 color”
Apr 14, 2024
Joseph Gibbs
“Hello Brooke, thank you for sharing your experience with Ashley, I genuinely appreciate you bringing this issue to my attention. I understand how frustrating this situation must be for you. I apologize for any inconvenience this has caused you. If you have any other concerns/issues or questions please email us at Reviewfeedback@AshleyFurniture.com and in the subject line state “Attention Joe G.” Thank you, Ashley Social Care Representative”
Mollie Ralph
I’m in LOVE.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This chair is AMAZING. It is huge, so make sure you measure your space before purchasing. I couldn’t be happier with this purchase.”
Mar 12, 2024
Katie Hand
“We appreciate your feedback, Mollie! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
JENNYL BENNETT
Won’t be buying from y’all again
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Chair is comfortable, but came and missing part that we still haven’t gotten and the technician was supposed to come today to fix it and my other sofa that I purchased from you and they haven’t shown up yet.”
Mar 31, 2025
Chirag Dalal
Donot buy it
⭐ ☆ ☆ ☆ ☆ (1/5)
“Donot buy it. At first yoi will love sofas.
But after 3-4 months feather like thing oozes from sofa. Calling customer care os futile. They keep on saying it is not manufacturing defect. And sent us jacket to cover, so feather like thing doesnot oozes. But in reality it is manufacture defect. Not expected from a brand like Ashley.”
Apr 26, 2025
DAMELIA BIZZELL
Love love love
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Super soft, comfy and high quality. I didn’t even notice the usb ports until it arrived. Very happy with my purchase”
Jun 02, 2025
JESSE ARRIAGA
Would not buy from Ashley again in kennewick wa.
⭐ ⭐ ☆ ☆ ☆ (2/5)
“The back boards have basically no padding. Afraid a child will hit himself or fabric will wear on it. That’s the whole sectional. Very big. Comfortable sectional.”
Jun 06, 2025
DANIELLE ASHBACH
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Very comfortable whole family loves laying on it. However not the prettiest piece of furniture”
Jun 20, 2025
ASHLEY MORRIS
Don't fall for this scam of a chair
⭐ ☆ ☆ ☆ ☆ (1/5)
“This chair absolutely sucks. I'm pretty sure all the great reviews are either paid or were written on the first day of use.
We're on our 2nd one after having the first one replace. The fabric gets matted extremely quickly and the seat support deflates after 6 weeks of normal use by 2 adults. They've sent 2 repair kits and 2 repair techs out who both said there was nothing to repair and that the chair is just poor quality. It is so difficult to get a refund for this piece of crap. They would rather spend their time and resources sending out techs and continuously replacing the chair rather than just giving me my money back for this poorly constructed $1200 useless price of decor in my living room. A claim has been submitted to the better business bureau.”
Jun 26, 2025
NANCY VAUGHT
Garbage
⭐ ☆ ☆ ☆ ☆ (1/5)
“I was in love with this chaise at first but after about 4 months the cushion broke down, the wood sounds like it is breaking. I have been waiting over 2 months for a replacement cushion and they tell me now its will be another month. I will not buy any more furniture from Ashley. They have no respect for their customers and do not want to right a wrong.”
Jun 26, 2025
Hannah Duran
Do NOT buy this.
⭐ ☆ ☆ ☆ ☆ (1/5)
“Good morning,
I have qualms about this “stupendous,” chaise.
The “high resiliency,” foam that is inside the main cushion gave way after about 2 or 3 weeks of light use, my wife and I don’t sit out on this furniture 24/7 but it should be able to withstand an hour or two an evening of my wife and I sitting together and watching TV without collapsing in on itself. I would say our dog uses it every day, but a 45lb pit bull shouldn’t do that much work to it either—I would say a high resilience foam would be able to bounce back from that, wouldn’t you? Evidently it can’t.
After 6 weeks, the frame started creaking which honestly, felt like an insult to us both. I’m about 170lbs, my wife is about 230–there should be no reason this piece of furniture creaks while we are sitting on it or trying to get comfortable in this middle of the hole it has created.
There is no way to revive this either as it isn’t memory foam, so steam is no help and neither is sun exposure. We were lucky enough to get this from our local exchange at a military base, so I can only imagine how someone feels having paid full price for this overpriced bean bag that sinks into the ground.
All of this to say, you should rename a few things starting with the title, this chaise is not “stupendous,” as it becomes a hassle to turn the cushion every other day and listening to the frame creak while watching TV is disconcerting; and you absolutely should not have high resiliency foam in the description because that is just simply a bold faced lie.”
Jul 03, 2025
Heather Skelton
Nice but not long lasting comfort.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I love the softness and comfiness of this chair but I've only had it 2 months and the cushion where you sit is already starting to sag. I've had to start rotating the cushion to try to get more life out of it but very disappointing for such an expensive piece. The material doesn't stay soft after some use either. Kind of gets a matted feeling.”
Jul 26, 2025
TIFFANY BUTTS
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jul 28, 2025
VANESSA VEGA
The sofa of the year!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love my new sofa! 🛋️ Excellent service! Thank you.”
Jul 23, 2025
Veronica Smith
Poor quality product
⭐ ☆ ☆ ☆ ☆ (1/5)
“10 months after purchase, the cushion core has a material manufacturing defect that has caused it to collapse and not return to its original shape within a year of owning it. I'm a 150lb person and I'm the only person who has sat in this chair. I tried sitting on either side of the indent to even it out to no avail. This seat is not comfortable to sit in, even though it looks like it would be. Additionally, the fabric does not age well, but it is soft. It's the cheap kind of furry material that gets matted over time. I regret making this purchase.
I have the 5 year furniture protection program warranty and submitted a claim online. I went through the claim process online, provided all of the requested information and photos, and the claim was auto-denied by the AI system. This is unacceptable! I called Ashley and the Extend (the warranty company) customer service agent re-submitted the claim for me over the phone. I'm waiting to hear if my claim is approved.”
Aug 28, 2025
ANGELA REFUGE
Cozy and Comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Plush, comfy and very sturdy.”
Sep 09, 2025
Unique Calhoun
Love This Chaise!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Stylish, comfy sits two grown adults comfortably. Sits high off the floor. If we had more room I would had brought two. Millennium is TOP OF THE LINE for the Ashley brand! I’ve been an Ashley fan since 2001 I’ve been purchasing ever since!”
Oct 22, 2025
SARAH BRUSH
Do not buy from website!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The chair is lovely. My only complaint is with Ashley. Upon receiving this chair, I decided it didn’t fit in the space I had for it. I contacted Ashley to inquire about returning or exchanging it for another chair. They basically told me to pound salt, stating that once the chair is delivered, you CANNOT return it. Beware. Do not purchase from the website. Go to the store. Local stores are willing to exchange for store credit. The website wouldn’t do anything for me.”
Nov 18, 2025
Jill Dunn
Piece of junk
⭐ ☆ ☆ ☆ ☆ (1/5)
“I would give this zero stars if I could. Had to have the core cushion replaced once because of bowing (I weigh under 145 pounds for reference). Three months later, same thing only now they are saying “it’s just conforming to me”. It’s a valley. Less than a year old and I will have to replace it. Customer service was awful and this company sells garbage they don’t stand behind. Don’t waste your money.”
Nov 19, 2025
PAULA HOLLINS
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s very big and comfortable for two people. It’s very heavy and sturdy as well. However, Ashley Furniture price was over double when compared to another furniture store pricing.”
Dec 03, 2025
Rachel Guliano Guliano
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Dec 04, 2025
Regina Maxwell
True to it's name
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It's very nice, but the seating isn't as comfortable as I thought. Very good quality.”
Dec 04, 2025