Customer Reviews (15)
MOHAMMAD RIZAEE
Mr
⭐ ☆ ☆ ☆ ☆ (1/5)
“The price very high not affordable to everyone special the delivery”
Mar 23, 2025
CHRISTINA HERDELL
DuraPella Power Recliners and Side Chairs
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Pro:
• Fabric is soft and seems durable.
• So far our dogs nails have not scratched the fabric like they did with our leather couch, but we do keep a towel or blanket on the chair to prevent this from happening.
• Controls are in a convenient place.
• Charging a phone or other usb device is very easy. But now that more devices are switching to usb-c, I will likely need an adapter.
Con:
• Raising and lowering from reclined position can be slow when the doorbell or phone rings and you have to get up quickly. It's faster than other recliners I've tried, but you can't get up very quickly.
• Depending on the chair, raising the headrest doesn’t always raise far enough (we have 2 different style couches and 2 side chairs and the different styles raise to slightly different positions).
• With four control buttons it is sometimes a game to decide which button to use to recline and raise the feet and head. We’ve gotten used to it but if I’m not thinking about it, I often push the wrong button.”
Jan 14, 2025
Bryan Florendo
“Thank you for taking the time to leave us a review about your DuraPella Power Recliners and Side Chairs. We’re glad to hear that you are pleased with the fabric, durability, and functionality! We apologize for any difficulty with the recliner controls and the headrest adjustments not meeting your expectations. If you have any additional feedback or need assistance, please email us at solutions@ashleyfurniture.com with the subject line "Attention BF." We're here to help. Thank you for choosing Ashley!”
PATTY GARNER
Loveseat
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great product comfortable easy to clean love it.”
Jan 12, 2025
Demberlyn Bacubac
“Thank you for your review! We're thrilled to hear that you're enjoying the comfort and easy maintenance of your product. We appreciate your feedback!”
RICARDO PAGAN
Power recliner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Our power recliner is comfortable. It feels like theatre seating.”
Nov 08, 2024
Ace Bocanegra
“Hi, Ricardo! Thank you for your review! We're so glad to hear that your power recliner is comfortable and gives you that theater-like experience. We hope it continues to be the perfect spot to relax and unwind!”
BARRY EISENMAN
Happy camper
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very happy with everything”
Nov 05, 2024
Ace Bocanegra
“Hi, Barry! Thank you for your review! We're so glad to hear you're very happy with everything. We appreciate your feedback and hope your purchase continues to bring you joy and satisfaction!”
JERRY MARSHALL
LOVED IT!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love it. Very comfortable.”
Aug 02, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SAMUEL MARTINEZ
Ergonomically Drawbacks
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Because of the size and style, this furniture looks better in a home theater than in a living room. Once the foot rest begins to rise, the back starts to recline backwards when the foot rest is it at about 45°. In other words, you cannot sit straight up with the foot rest extended it all the way. The recliner reclines too soon. Additionally, the headrest moves straight up thereby pushing the head forward and crinking the neck
rather than tilting the shoulders and head forward. I have exchanged this furniture for a different style.”
Jul 13, 2023
Ju Allen
“Thank you for your review. Our records show a customer service representative has already assisted you. Please let us know if you need any further assistance by sending us an email at ReviewFeedback@Ashleyfurniture.com and in the subject line please state “Attention-Julie” and in the body of the email please include your order information. Thank you.”
CRYSTAL KNOLL
Awesome!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable and the fabric is as advertised!”
Jul 19, 2022
JEFFREY TAYLOR
extra firm cushions.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The local store is very good, the customer service line cannot help at all.
the one in the showroom is broken in and has soft cushions, the one I received is extra firm even after 5 weeks
I called to ask about an exchange and no one will help. Make sure you pick wisely, no exchange or replacement after purchase pre there policy and they won't budge.”
Apr 02, 2025
LUIS HERNANDEZ
My overall experience was great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The workers did a great job installing and delivering the couches.”
Apr 22, 2025
LAURA PARKS
Works for us!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This loveseat replaced an old one that was really broken down. It is very comfortable and has so much storage! I love the fact that we can charge our phones so easily. The only downside is that the animals hit the buttons a bunch, but that is small in comparison to having a great loveseat!”
May 27, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TODD NUTT
Great loveseat
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfortable loveseat durable and easy to keep clean”
Jun 30, 2025
CRYSTAL FARRIESTER
⭐ ☆ ☆ ☆ ☆ (1/5)
“Extremely uncomfortable. Was not informed of the return policy either in writing or verbally.”
Sep 29, 2025
DONALD & CYNTHIA JOHNSON
Awesome
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Amazing and all our family and friends love it!”
Nov 29, 2025
Robert berg
Very comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love everything about this loveseat! Color and fabric are great. Storage compartments and charging slots are very convenient.”
Dec 06, 2025