Customer Reviews (17)
Desiree Schwalbe
Disappointing
⭐ ☆ ☆ ☆ ☆ (1/5)
“First let me say the delivery men were amazing! They were considerate, kind & knowledgable.
Sadly once the couch & loveseat were unwrapped both items had manufacture issues, staples in the leather, crooked stiching, metal pin showing, etc.
In order to get replacement sofas, I had to refuse these, the wonderful delivery men had to load them back up & I’m left with no place to sit!
This happened to me with a different furniture store in Fl, however I was told to keep the sofas, use them & they would pick them up when the replacements were delivered.
Extremely disappointed in Ashley’s handling of this situation.
Again, the delivery guys were awesome & I felt terrible that they had to take them back in a horrible storm March 15, 2025”
Mar 15, 2025
Christie H
Disappointed
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Very hard, if you like that, you’ll love it. I wanted some cushion. It came in with a not so good smell that wasn’t typical leather. It also isn’t very wide so it’s hard to even do cross- cross applesauce. I’ve had for it for maybe 2 weeks or so.”
Mar 15, 2025
DANIEL VALENZUELA
Perfect couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect couch for my living room very happy with it and very comfortable.”
Mar 22, 2025
Angelbert Casido
“Thank you! We're so glad you love your couch and find it comfortable! Enjoy!”
ANDREW GALIOTO
Great buy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful and comfortable leather couch at a great price! Just wish Ashley wouldn't charge such high delivery fees.”
Feb 25, 2025
Angelbert Casido
“Glad you love the couch! We appreciate your feedback and will share it with our team. Thanks for your review!”
ALEX BLESS
Great couch for the money
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I’ve had the couch for a couple of weeks now and absolutely love it.”
Dec 29, 2024
Mikee Singco
“Thank you for your feedback! We're so happy to hear that you love the couch and that it's been a great addition to your home. Enjoy your new piece, Alex!”
Nitin D
Good looking economical sofa, not a great delivery experience
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The sofa is just as we saw in an Ashley's showroom. It is exceptionally economical for a real leather sofa, so we will see how well it lasts . But it was not a great delivery experience. The kids who came in to deliver did not seem professional. The removal of protective covering was done in a haphazard manner leading to a minor cut on the back side of the sofa. I'm choosing not to return because it's on the back side and it will be just a pain to get another delivery. Did not expect this after paying a hundred bucks for delivery. I will think twice before buying from Ashley in the future.”
Mar 26, 2025
LEONARD RINEHART
For the price, not worth it.
⭐ ☆ ☆ ☆ ☆ (1/5)
“If you need a couch for a room that never gets used then this couch would be ok. However, it is horrible for a family room couch. It's very low to the ground making it difficult to get up. The cushions move and we are constantly pushing them back in. The couch feels like plastic, definitely not a couch to sit in long. For the price it isn't worth it. Might as well have gone to Odd Lots.”
Mar 09, 2025
JILL TRUDO
So uncomfortable
⭐ ☆ ☆ ☆ ☆ (1/5)
“The couch is very uncomfortable. It looks nice but if I would have been able to sit in it in the store I would have never purchased it.”
May 24, 2025
MARIA HUFF
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jul 09, 2025
RAQUEL BELL
Love 💗 It!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It looks very elegant and classic! I’m loving it so far!”
Sep 14, 2025
KIMONIE DEARMOND
Durable & firm
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Nice couch. Durability is great. It’s a bit firm but I think with some use will soften up a bit.”
Sep 16, 2025
ALISA ROBERTSON
Not happy
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Really disappointed with the service!! There's a scuff on the chair, think it was dropped when delivered. Been working on a claim and it's getting really complicated just to get the repair done. Would prefer a replacement!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”
Oct 28, 2025
JUSTIN FLOWERS
Ehhh
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Extremely stiff and uncomfortable”
Nov 08, 2025
LARRY BOYCE
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Good quality for the price and looks very good”
Nov 15, 2025
RICKIE OUELLETTE
Upset
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Not happy with my couch. Bad stitching”
Sep 02, 2025
DEBORAH TURNER
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Nov 27, 2025
ROSE GREGORY
Fair for cheaper couch
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Wish it had padding on arms and cushions didn’t come off”
Dec 02, 2025