Customer Reviews (12)
BLAKE HAYNIE
Not recommend for pets
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I bought this couch in April 2024, delivered in May 2024, and regretting it in February 2025. Pros: It’s spacious - I love the extended seating; It’s very soft and comfortable. Cons: Because it’s so large, it’s been hard to disconnect to clean under with just one person; The chaise lounge part of mine sinks in the middle when you sit/lay on it, so it’s rather hard to get out of; The fabric has NOT done well with my two dogs (smell holds despite cleaning, parts of chew toys get caught up in the fabric); and The ridges of the fabric have “crushed” and made it look worn/old despite me moving around where I sit (I have yet to figure out how to revive the crushed parts). Overall, I would go with another couch knowing what I know now.”
Feb 24, 2025
COURTNEY BROOKS
Excellent buy!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This couch is extremely comfortable! It’s soft to the touch & very appealing to the eye!”
Jul 15, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ABBY WALLACE
Perfection
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I have been saving for this couch for a year and I love it. So soft and comfortable and cozy!!!! Highly recommend”
Jul 05, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Mikee Singco
“Thank you for sharing your experience with us! We're thrilled to hear that you love your new couch and that it's everything you hoped for after saving for a year. We can't wait to welcome you back for your future furniture needs, Abby!”
ROSEMARY PAVLINA
Love my sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very soft and comfortable.”
Jun 09, 2024
Mikee Singco
“We're thrilled to hear that you love your sofa! Creating comfortable and inviting furniture is what we aim for at Ashley Furniture, and we're delighted to know that we've succeeded in providing you with a soft and cozy seating experience, Rosemary! Thank you for choosing us for your furniture needs, and we hope to have the opportunity to serve you again soon!”
MELODY CARTWRIGHT
Sectional
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great addition to my living room! It is very comfortable and sturdy. Great fabric and I can add pieces as I want to.”
May 20, 2024
Mikee Singco
“Thank you so much for your positive feedback! We're thrilled to hear that our product has made a great addition to your living room. It's fantastic to know that you find it comfortable, sturdy, and appreciate the quality of the fabric. The flexibility to add pieces as you desire adds even more value to your purchase, Melody. Thank you for choosing us for your comfort needs!”
MARK CHAPA
Not impressed
⭐ ☆ ☆ ☆ ☆ (1/5)
“I am collapsed Discover two hours after delivery not impressed”
May 05, 2024
WENDI PLATT
Love
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it and it’s so comfortable”
Mar 15, 2024
Manish Giri
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CHRISTOPHER BOMASUTO
Chase
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Paid to much not as big as I thought”
Jan 13, 2024
Joseph Gibbs
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
JAZZMINE AIGLE
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it. Super soft and comfortable. Got it after looking for couches on TikTok. Beautiful color.”
Jul 08, 2023
Sachin Singh
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
JESSICA EGAN
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
May 02, 2025
FERN RODARTE
Customer service unacceptable
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“It was oversized for the area and when I called you try and exchange for smaller item I was told no I shouldn't have accepted it.”
May 29, 2025
KEITH DOCKINS
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jun 02, 2025