Customer Reviews (31)
JENNIFER PROUSE
Amazing!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Best couch ever!”
Jun 03, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MICHAEL HUGHSON
My new favorite
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it, it’s so comfy! It wasn’t my first choice but I’m glad I did end up choosing it.”
Feb 18, 2025
CRYSTAL KELLY
Beautiful couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Big and very comfy!”
Sep 16, 2024
Mikee Singco
“Thank you for your feedback, Crystal! We're delighted to hear that you find the sofa big and very comfy! Your satisfaction is our top priority, and we’re so glad you’re pleased with your purchase.”
RICHARD PORRECA
Comfy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So comfortable! Love this couch .”
Aug 28, 2024
Demberlyn Bacubac
“We're so glad to hear you find the couch comfortable and that you love it! Your satisfaction means a lot to us!”
CHERYL SANTOS
Lovin' My Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I absolutely love, love this sofa. It is super comfortable and soft!!!”
Aug 12, 2024
Mikee Singco
“Thank you for your amazing feedback, Cheryl! We’re thrilled to hear that you absolutely love your new sofa and find it super comfortable and soft. Your satisfaction means so much to us!”
MELISSA WARD
Best Couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“super comfortable. High quality material.”
Jun 18, 2024
Tyronne Diputado
“Thank you for your feedback! We're delighted to hear that you find your new couch super comfortable and made with high-quality materials. At Ashley, we strive to provide furniture that exceeds expectations for comfort and durability. Your satisfaction is our priority, and we appreciate you choosing Ashley Furniture for your home.”
MICHELE YATES
The softest couch on the market
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This couch is beautiful! It is so cozy! Anyone who sits on it falls asleep! The quality seems to be good, I just hope because of the aoftness it lasts for a while! Would definitely purchase again! By far the best couch we found in all the stores. Wide cushions were exactly what we were looking for!”
Apr 02, 2024
Katie Hand
“We appreciate your feedback, Michele! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
JEFFREY TENNANT
Review
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable, lots of space to relax on.”
Feb 08, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TRACY FIEDLER
Couch potato
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Seemless delivery and beautiful product. Needs a little working in but it looks luxurious and feels so good to sit and relax on.”
Feb 07, 2024
Katie Hand
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
JULIE MONROE
Great quality!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Super comfortable!”
Feb 05, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
NICHOLE ANCELL
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So soft and fits great in our space. Room for everyone.”
Jan 05, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JOELLE MCCOY
The Rawcliffe sofa set is certainly a beautiful choice and a good value
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We've actually got the complete set and a set black living room table and side table. We really like the entire look, but above all the comfort of this sofa. We were very please.”
Oct 03, 2023
Ju Allen
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
BROCK CONDIT
Best couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The best couch I've ever owned”
Aug 24, 2023
Akash Akash
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MORGHAN DIMAS
Love!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We absolutely love this couch. It is the most comfortable couch we’ve ever had. I also love how easy it is to clean!”
Jul 13, 2023
Katie Hand
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
JAMIE MCHUGH
A+++
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This couch is very comfortable and looks great. Strongly recommend!”
Apr 23, 2023
Manish Giri
“Hello Jamie Thank you for sharing your review with us. Please let us know if you need any further assistance at 866-436-3393. Thank You, Review Team”
DANA WHITTINGTON
THE BEST 🤩
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Most comfortable couch we have ever had! And it looks great too!”
Mar 31, 2023
Manish Giri
“Hello Dana Thank you for sharing your positive feedback with us. We are glad that you are happy with this product. Please let us know if you need any further assistance at 866-436-3393. Thank You, Review Team”
RODY SANTOS
Nahhhh
⭐ ☆ ☆ ☆ ☆ (1/5)
“To much filter”
Mar 10, 2023
Prabhjot Prabhjot
“Hello, Thank you for the response. Please accept our sincerest apologies! This is not the experience we strive to provide our customers. Please let us know if you need any assistance at 866-436-3393/Reviewfeedback@ashleyfurntiure.com. Thank you, Review Team ”
RENEE GIBSON
Room for friends and family
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great spot, we have tons of room for company and we don’t feel as if we are sitting on top of one another.”
Jan 20, 2023
Nitin Sharma
“Thank you for your review. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
TRISTAN ALBANO
Greatest Experience!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Ashley Furniture was very accommodating when we had to reschedule our couch delivery 3 times. They also emailed and texted a few days before and the day of to confirm delivery. The delivery drivers brought the couch right into our living room and setup was so easy. The best and most comfortable couch we’ve ever owned, would definitely recommend.”
Dec 16, 2022
Sachin Singh
“Thank you for your feedback. Please contact customer service for further assistance at 866-436-3393. Social Customer care, Review Team”
MOSES FALAIYE
Lovely
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Lovely.soft...smooth.....really nice”
Dec 13, 2022
BRANDON ACCEPTANCE NOW
My Mother’s Day Gift 🎁
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it!!!”
Jun 03, 2022
Sachin Singh
“Thank you for your review and if you have any questions please reach out to us at ReviewFeedback@ashleyfurniture.com”
BRAD EARL
Breaking down to fast!!!!!
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Breaking down to fast!!!!!”
Apr 02, 2022
Prabhjot Prabhjot
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@Ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order, and a copy of the review. Also please include any relevant photos of the item and at least one photo of the serial number. ”
PATT KAYE
The couch is the best I have ever had
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The couch is great”
Mar 30, 2022
KEITH BERISFORD
Very large sectional!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love our sectional. It was easy to put together, very comfortable and beautiful!!! Packaging was very secure, no damage to any pieces.”
Mar 17, 2022
KELLIE STEEVES
Purchased the entire Rawcliffe Sectional and ottoman
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Purchased the entire Rawcliffe sectional and ottoman. Recliner sold elsewhere but matched really well.
The entire set is so well made and so comfortable and soft. Everyone loves it! The picture is a natural shot of how we use it with my little one taking a nap and pillows everywhere. It is awesome!”
Aug 14, 2021
TRACY COLLETT
Great sofa and experience!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It's amazing. Soft and comfortable. Great people at the showroom! Thank you!”
Apr 10, 2021
KATE LAUFFER
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So comfortable”
Dec 22, 2020
JICERI WHITE
Comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice looking couch and very comfortable.”
Feb 21, 2020
AMY COOK
Return
⭐ ☆ ☆ ☆ ☆ (1/5)
“I would like to return it. I have been calling everyday for 2 weeks and no one will help me”
Jul 09, 2025
ROXANNE OROZCO
Beautiful sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great sofa comfortable and great style”
Oct 09, 2025
BROOKE CARPENTER
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Nov 22, 2025