Customer Reviews (16)
TED LEHMAN
Nice smaller lift chair with massage and heat.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Nice chair, but remote cord way too short”
Jan 13, 2025
Bryan Florendo
“Thank you for taking the time to leave us a review about your order. We’re glad to hear that you like the chair! We apologize for the inconvenience caused by the short remote cord. If you have any additional feedback or need assistance, please email us at solutions@ashleyfurniture.com with the subject line "Attention BF." We're here to help. Thank you for choosing Ashley!”
VICKI REIDER
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I received my chairafter back order. My only complaint is the remote cord not being long enough.”
Apr 07, 2025
MARETTA ROBERTS
Loved power lift chair.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Loved the color and size. Functions properly with heat and massage. Purchased for my brother in assisted living. He absolutely loves it.”
Dec 21, 2024
Diza Dagunan
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MARGIE HUTCHINSON
Needs some breaking in!
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“You have sacrificed comfort for beauty. Fabric is amazing. Controls are amazing. Many different positions available. BUT, the seating is very stiff. I weigh 130 and am still trying to lose more weight and I can’t “sink” into the seat of this chair and get amazingly comfortable. I think I’m sitting on a board.”
Dec 08, 2024
Bryan Florendo
“Thank you for sharing your experience with Ashley! We're sorry to hear about the stiffness of the seating and understand how important comfort is. If you need any assistance or have any concerns, please email us at solutions@ashleyfurniture.com with the subject line "Attention BF." We're here to help and would love to assist you further.”
MARIA ESPINOZA
Don’t waste your money
⭐ ☆ ☆ ☆ ☆ (1/5)
“Very uncomfortable, the recliner remote is very short. Thinking about returning it. Waste of my money !!!”
May 14, 2025
Shirley Rojeski
If you plan on moving anytime soon, shop elsewhere
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Try he up/down button failed, sticking the chair in the standing position after 10 months. Because my mom moved from Arizona to California to be near family the ‘warranty’ was considered void, same with the $99 extended warranty. They don’t stand behind their products”
Jun 05, 2025
JOHN ROBERTSON
There are a lot of problems.
⭐ ☆ ☆ ☆ ☆ (1/5)
“The chair I received is not at all what I was expecting.
- The dimensions on the website say 23 inches between the arms, but it's only 18 inches, and it narrows to 17 inches in the back. It's squeezing me when I sit in it, and my wife can't even fit.
- It does have two vibration motors, but both of them are mounted to the seat back, even though the wiring for them is labelled as 'back' and 'seat'.
- When reclined, it has a huge gap between the seat and the back, measuring 5 inches. I can stick my whole arm in there and touch the floor through it. I've never seen this on a new chair before. The back is mounted with the locking clips engaged. Unusable when reclined.
- The fabric flap on the back has no velcro on the sides. So when reclined, it forms a big pouch, like a hammock, that my dog has already tried to climb into.
- The vibration motors are extremely weak compared to other Ashley chairs I've had, including one purchased less than a year ago.
It's very disappointing.”
Jul 20, 2025
TARRY EDINGTON
Great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“As expected; except control device on very short cord.”
Jul 27, 2025
KEVIN CLOHESY
When recline the feet do not go up very far very uncomfortable sitting in that position
⭐ ⭐ ☆ ☆ ☆ (2/5)
“All those all the features on this chair, pretty nice except the foot. Rest in the reclined position doesn’t go up very high at all probably about 3 feet if that’s very uncomfortable sit in at that position with the feet inclined not happy with my purchase.”
Aug 14, 2025
David Dubitsky
Controller cord is too short
⭐ ☆ ☆ ☆ ☆ (1/5)
“Cord is too short! its not what was shown in the store, good luck getting assistance with getting an extension”
Sep 10, 2025
STACY PARKER
Good lift chair
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Bought for my mom and so far she loves it ! Works as advertised!”
Sep 21, 2025
ROBERT TOMSIK
Looks Nice
⭐ ⭐ ☆ ☆ ☆ (2/5)
“First recliner broke in a day, it was replaced and it had electrical issues a week later. Waiting for parts, so there may be an issue. Customer Service leaves alot to be desired.”
Sep 19, 2025
SHELIA ROBINSON
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The foot rest needs to come up higher.”
Oct 03, 2025
RONALD HUGHES
Gram’s new chair
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this chair! My mother is more independent now that she can use the lift to help her get up and out of the chair. She loves the heat and massage features!”
Oct 07, 2025
PHIL HARPERCOTTON
Snowfield Recliner Chair
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It's ok I didn't measure it very well. It's a little tight but for guess that visit me It's ok. The controller cord could be a bit longer, and the skirt on the back of the chair could be longer. Overall it's ok”
Nov 19, 2025
KATHY N/A
Remote is dark, needs better lighting to see functions
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“So far the chair is working ok but the remote is dark..... it would be very helpful if the remote lit up so you could see the functions. The instruction manual does not show that there is an easy way to see the function keys.”
Nov 28, 2025